• Resolved jferezy

    (@jferezy)


    Hi – I see there was an update on 2/5 to 4.1 – After the update – we received an error on our woebsite:

    Fatal error: Uncaught Error: Call to undefined method FacebookPixelPlugin\Core\FacebookWordpressOptions::getOptions() in /home/salamandercommer/public_html/wp-content/plugins/official-facebook-pixel/facebook-for-wordpress.php:56 Stack trace: #0 /home/salamandercommer/public_html/wp-content/plugins/official-facebook-pixel/facebook-for-wordpress.php(115): FacebookPixelPlugin\FacebookForWordpress->__construct() #1 /home/salamandercommer/public_html/wp-settings.php(526): include_once(‘/home/salamande…’) #2 /home/salamandercommer/public_html/wp-config.php(103): require_once(‘/home/salamande…’) #3 /home/salamandercommer/public_html/wp-load.php(50): require_once(‘/home/salamande…’) #4 /home/salamandercommer/public_html/wp-admin/admin.php(34): require_once(‘/home/salamande…’) #5 /home/salamandercommer/public_html/wp-admin/index.php(10): require_once(‘/home/salamande…’) #6 {main} thrown in /home/salamandercommer/public_html/wp-content/plugins/official-facebook-pixel/facebook-for-wordpress.php on line 56

    Can you let me know if there is a fix for this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • savepacking

    (@savepacking)

    Same issue here. probably facebook plugin not compatible or plugin bug

    savepacking

    (@savepacking)

    To fix it you need to remove this plugin official-facebook-pixel it’s probably outdated im sure there is an official alternative one called facebook for woocommerce.

    To remove it you can navigate to your hosted wordpress folder, wp-content/plugins, delete that folder called official-facebook-pixel

    Plugin Support Marija

    (@marijastuntcoders)

    Hello, and thank you for reaching out.

    An update has just been released, addressing the issue. Please update the plugin, and re-activate it (if needed), and let us know if everything is looking good now.

    Kind regards,
    Marija

    Thread Starter jferezy

    (@jferezy)

    Great! That update fixed the issue – thanks so much!

    Plugin Support Marija

    (@marijastuntcoders)

    That’s great!

    We will be closing the thread now, please feel free to reach out again if you have any issues with the plugin.

    Kind regards,
    Marija

Viewing 5 replies - 1 through 5 (of 5 total)
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