fatal error on 7 websites that i own with WordPress

”Your site encountered a fatal error, please check your site’s management email for instructions”

Have you tried:
– manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

– If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Have you checked the email? You will get more details about the issue in the email.

ok im testing it now, however, i can actually login my backend, it just every time when I’m trying to add articles or getting pluggings the fatal error will pop out.

BTW, it says the system will send me the email on how to solve the issue but i never get one.

BTW, it says the system will send me the email on how to solve the issue but i never get one

Possible reasons for not getting email see https://www.ads-software.com/support/topic/password-reset-not-sending-email/?view=all#post-8988847

Also review https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

– manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

—– i deactivated all the plugin still, the page is white screen ,showing the error.

– If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins)

—–Tired both still cant fix this problem.

does it have anything to do with the updates? or >?

does it have anything to do with the updates? or >?

Which update? WordPress update?

If so, try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the?wp-content?directory or your?wp-config.php?file). Please read the Manual Update directions first.

no , im saying that im not sure what causes the problems after i followed your instructions and the problems r still there, does it have anything to do with the version update?

• This reply was modified 4 years, 7 months ago by zoolo.

Try manually updating as mentioned in my previous reply.

by doing replacing the files, will my previous data get written out ?

Yes, your core files get written on.

As I mentioned in one of my previous replies, I’m repeating below again:

Try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the?wp-content?directory or your?wp-config.php?file). Please read the Manual Update directions first.

Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://www.ads-software.com/support/article/wordpress-backups/

yes, i followed your instruction, i guess its updated but i cant login in my backend now.

i guess its updated but i cant login in my backend now.

Have you read instructions for manual updating?

manual updating does not require you to login to your dashboard.

There is really no crustal ball in these situations.

You have try these troubleshooting steps to troubleshoot.

More here https://www.ads-software.com/support/topic/read-this-first-wordpress-5-4-master-list/?view=all

as i set “define( ‘WP_DEBUG’, true); ”

it shows this error:Fatal error: Allowed memory size of 2097152 bytes exhausted (tried to allocate 28672 bytes) in D:\wwwroot\zzzz1111\wwwroot\wp-includes\media-template.php on line 414

“Have you read instructions for manual updating?”

but when i finished everything i need to go to the backend right? thats the time i log in . but still i get that fatal error.

• This reply was modified 4 years, 7 months ago by zoolo.