Fatal Error on Activation

  • Resolved tokkilee

    (@tokkilee)


    2 weeks, 4 days ago

    Hi, I have a client who has installed the plugin, but gets a fatal error preventing activation. According to logs, it’s due to something within the plugin?

    PHP Fatal error: Cannot redeclare CaptureUTMs() (previously declared in /nas/content/live/theresiden3stg/wp-content/plugins/handl-utm-grabber-v3/handl-utm-grabber-v3.php:33) in /nas/content/live/theresiden3stg/wp-content/plugins/handl-utm-grabber/handl-utm-grabber.php on line 20

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  • Plugin Author Haktan Suren

    (@haktansuren)

    Hi @tokkilee Your client might be using V3 already and trying to activate the FREE (this) version on top of that. That’s why they might be getting this error. If they have V3, they would not need FREE version.

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