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Resolved

(@itsadesignthing)

Dear WooCommerce,

When opening the WooCommerce page in customizer, we receive a Fatal Error.
Please find below a screenshot and the error. Could you please indicate where the issue is coming from, as the error doesn’t give me much detail.
(the website is using the latest version of all plugins)

Screenshot: https://prnt.sc/1nedpmr

Error log:

2021-08-12T11:49:15+00:00 CRITICAL Uncaught Error: Call to undefined method WP_Error::get_data() in /data/sites/web/itsadesignthingbe3970/subsites/dev2-woo.itsadesignthing.be/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/RestApi.php:64
Stack trace:
#0 /data/sites/web/itsadesignthingbe3970/subsites/dev2-woo.itsadesignthing.be/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(349): Automattic\WooCommerce\Blocks\RestApi->get_routes_from_namespace()
#1 /data/sites/web/itsadesignthingbe3970/subsites/dev2-woo.itsadesignthing.be/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(287): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->enqueue_data()
#2 /data/sites/web/itsadesignthingbe3970/subsites/dev2-woo.itsadesignthing.be/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(84): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->enqueue_assets()
#3 /data/sites/web/itsadesignthingbe3970/subsites/dev2- in /data/sites/web/itsadesignthingbe3970/subsites/dev2-woo.itsadesignthing.be/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/RestApi.php op de lijn 64

Many thanks in advance!

Kindr regards

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support abwaita a11n
(@abwaita)

3 years, 3 months ago

Hi @itsadesignthing,

As a first step, kindly try doing a conflict test to see if the issue is coming from a plugin/theme conflict. Here’s the conflict test guide: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.
Thanks.

Thread Starter itsadesignthing
(@itsadesignthing)

3 years, 3 months ago

I’ll do that later today and will let you know; Thanks

MayKato
(@maykato)

3 years, 3 months ago

Hi @itsadesignthing

Sounds good! Please keep us posted.

Thread Starter itsadesignthing
(@itsadesignthing)

3 years, 3 months ago

Issue is coming from the combination of “Elementor” and “Elementor Header & Footer Builder”. If I empty the header, the issue is resolved.
I tried deleting the elements of the header one by one, but this doesn’t resolve it. Only when the header is completely empty.

I have no idea how this can be. :/

Plugin Support abwaita a11n
(@abwaita)

3 years, 3 months ago

Hi @itsadesignthing,

Thanks for doing the extensive test and finding the plugin causing the issue.

The next step here will be to get in touch with the Elementor Header and Footer Builder team to check the issue further. You can reach them via this forum – https://www.ads-software.com/support/plugin/header-footer-elementor/

Hope this helps.
Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

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