Fatal Error on gravity form submission

  • Resolved Aaron Jones

    (@aaronj1998)


    3 years, 9 months ago

    Hi there,

    I seem to be getting an error on one of my gravity form submissions.

    Fatal error: Uncaught Error: Call to undefined function iconv() in public_html/wp-content/plugins/wp-mail-smtp/vendor_prefixed/symfony/polyfill-mbstring/Mbstring.php:337 Stack trace: #0 public_html/wp-content/plugins/wp-mail-smtp/vendor_prefixed/symfony/polyfill-mbstring/bootstrap.php(45): WPMailSMTP\Vendor\Symfony\Polyfill\Mbstring\Mbstring::mb_check_encoding('<html>\r\n\t<head>...', 'ASCII') #1 public_html/wp-includes/formatting.php(5779): mb_check_encoding('<html>\r\n\t<head>...', 'ASCII') #2 public_html/wp-includes/formatting.php(5925): wp_staticize_emoji('<html>\r\n\t<head>...') #3 public_html/wp-includes/class-wp-hook.php(287): wp_staticize_emoji_for_email(Array) #4 public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array) #5 public_html/wp-includes/pluggable.php(182): apply_filters('wp_mail', Array) #6 public_html/wp-content/plugins/gravi in public_html/wp-content/plugins/wp-mail-smtp/vendor_prefixed/symfony/polyfill-mbstring/Mbstring.php on line 337

    Any help on this is greatly appreciated.

    Many thanks
    Aaron

Viewing 1 replies (of 1 total)

  • Hi Aaron,

    Thanks for the reaching out! iconv PHP extension is not installed on your PHP installation. Please contact your web host provider and install the iconv module.

    I hope this helps!

Viewing 1 replies (of 1 total)
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