fatal error on impoert

  • Resolved Don Gamache

    (@ongamache)


    4 years, 7 months ago

    I was trying to import some product data into my website. this is the error i received.

    WordPress version 5.4
    Current theme: Astra (version 2.4.2)
    Current plugin: WP All Import Pro (version 4.5.9)
    PHP version 7.3.16-1+0~20200320.56+debian9~1.gbp370a75

    Error Details
    =============
    An error of type E_ERROR was caused in line 78 of the file /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-content/plugins/wp-all-import-pro/models/model/record.php. Error message: Uncaught Exception: Table ‘dbefztnnqc.wp31_pmxi_imports’ doesn’t exist in /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-content/plugins/wp-all-import-pro/models/model/record.php:78
    Stack trace:
    #0 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-content/plugins/wp-all-import-pro/models/model/record.php(114): PMXI_Model_Record->insert()
    #1 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-content/plugins/wp-all-import-pro/controllers/admin/import.php(1704): PMXI_Model_Record->save()
    #2 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-content/plugins/wp-all-import-pro/wp-all-import-pro.php(704): PMXI_Admin_Import->template()
    #3 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-includes/class-wp-hook.php(287): PMXI_Plugin->adminInit(”)
    #4 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #5 /home/324678.cloudwaysapps.com/dbefztnnqc/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @ongamache

    According to the error, our custom database tables weren’t created properly when the plugin was installed. Please deactivate and reactivate the plugin, then try the import again.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @ongamache

    I am marking this as resolved since we haven’t heard back. Let me know if you’re still getting the same error.

Viewing 2 replies - 1 through 2 (of 2 total)
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