Fatal Error on Install

  • Versch

    (@versch)


    12 years ago

    I am trying to install WP and upon login, I get the following error:

    Fatal error: Cannot run code from this file in conjunction with non encoded files in /home/content/28/9497128/html/wholesalepassover/wp-includes/version.php on line 369

    I have uninstalled and reinstalled mulitple time, clearing cache and the works.

    Any help would be greatly appreciated!

    Thanks –

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have tried manual update:
    Read instructions here: https://codex.www.ads-software.com/Updating_WordPress#Manual_Update

    catacaustic

    (@catacaustic)

    This is not a problem with WordPress – It’s a problem with the way your hosting company has their server set up. The first (and biggest) clue is that WordPress doesn’t use any encoded files, so that error made no sense for a standard install.

    From what I’ve read up about that error message, it’s coming from a PHP component called APC. That needs to be disabled on the hosting server by commenting it out in the php.ini file that the server uses:

    #extension=apc.so

    Now, unless you’re running your own server, you’ll need to contact your hosting company and ask them to fix this for you.

    Thread Starter Versch

    (@versch)

    Thank you so much!

    I am contacting the host now and will update.

    Very much appreciated,

    Versch

Viewing 3 replies - 1 through 3 (of 3 total)
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