Fatal error on plugin update

Just deactivate and reactivate. I changed the file name to name if plugin like it should have been. Didnt know it would cause a problem.

That does not fix the situation. I even deleted the plugin and reinstalled. Every time I try to activate the plugin, the browser hangs until I get a 500 Internal Server Error. Is it possible to rename the PHP file in the plugin folder or will that also not work?

Thanks!

Can you give me the full error? This sounds like something is coded to call that file for some reason. WordPress normally gracefully “deactivates” plugins it can’t find. And then if you reactivate it would be like activated a completely new plugin.

Also WordPress show there have been over 100 installs/updates since this release and you are the first to say anything.

Here’s the error message:

The plugin gravity-forms-data-persistence-add-on-reloaded/persistent_multipage_forms-reloaded.php has been deactivated due to an error: Plugin file does not exist.

As a follow up:

1. I deleted the plugin and reinstalled the previous version and activated it.
2. I then updated the plugin to the most recent version and as soon as the plugins page refreshed after the upgrade, I received that error message.

That is the expected error. You should be able to just activate the plugin now as if it were a new plugin.

I tried this earlier and just tried it again and the page hung for five minutes and then gave me a 500 Internal Server Error.

If you want to email me a log in to take a look at it I will. Why did you install the old version again to update? Why not just install the new one?

When I delete the plugin completely and install the new version, I get the 500 Internal Server Error. I cannot send a login because this is an organization website, but I’ll see if I can replicate this issue on a test server.

I ended up re-installing the previous version of your plugin and activating it. Then downloaded your new version to my machine and renamed the PHP file to what it was previously and uploaded that. So it was the old file name with the updated coding. That worked. It’s not optimal, but had to get this working ASAP. I still do not know why the normal upgrade process timed out, but unfortunately cannot test it out right now.

Same issue here.

Jeff, can you provide me a login to look at the issue?

I just reverted back to the previous version for the time being. This is from the error log:

PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘https://my.sustainablesummer.org’ not found or invalid function name in /nas/content/live/summeralums/wp-includes/plugin.php on line 235

Anyway, I don’t personally need support (although thanks for the offer), but happy to help you troubleshoot for other users.

From that error line, sounds like there is something wrong with the ajax filter I put in on line 122 of my plugin. But I don’t know what that would be, everything looks fine.