FATAL ERROR on require_once module

  • Warning: require_once(/home/content/p3nexnas03/29/2070429/html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home/content/p3nexnas03/29/2070429/html/wp-content/plugins/jetpack/jetpack.php on line 37

    Fatal error: require_once(): Failed opening required ‘/home/content/p3nexnas03/29/2070429/html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3nexnas03/29/2070429/html/wp-content/plugins/jetpack/jetpack.php on line 37

    I did not do anything in the site yesterday, and did not installed the updated plug in. When i accessed my site i get this error.
    Help please, I have not set-up my ftp account for my site, so there is no way I can remove and re-install jet pack.

    Here’s my site: https://www.teddyskitchenph.com

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)

  • It looks like your site is hosted at Godaddy – you will need to use their file manager to delete the Jetpack plugin that way.

    If you did not update then maybe Godaddy did so you could try their Support and see if they can help with this too.

    FTP would be quickest though if you can set that up.

    Thread Starter teddyskitchenph

    (@teddyskitchenph)

    Thanks Mark! Yep my site is hosted at GoDaddy. I’ll go try their support.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    teddyskitchenph: is this resolved now?

Viewing 3 replies - 1 through 3 (of 3 total)
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