Viewing 5 replies - 1 through 5 (of 5 total)
  • hi
    have you the last update of the plugin 4.2.13 on your installation?
    L..

    Same problem in my site. How can I update if I can’t go into my WP desktop because of this error?

    Thanks

    https://deportemed.com

    Hi

    You can do that with a FTP software. Like this you delete, move, replace, edit files, change the rights… There is free FTP software for each platform that you can find on the web like Filezilla
    Your hoster have give you ftp access to your web space (with url server address, login and password.
    You have normally also a phpMyAdmin access to for manipulations on your MySql database.

    With that you can do everything…
    Let me know.

    L..

    Throught FTP we have deactivated Better WP security and backup but I still get similar Fatal Error messages.

    Any idea how to fix this?

    Thanks

    Hi

    First open your wp-config.php which is located in the root WordPress directory. Then add the following line inside the main php tag (after: <?php):

    define('WP_MEMORY_LIMIT', '64M');

    If this don’t work, try to disable all additional plugins by FTP, creating first a folder in “wp-content” directory that you can name “plugin-dis” for example. Then you can move all plugins in this folder:
    – If error disappears, the problem come from one plugin : so you have to test them individualy, adding them one by one (by FTP).
    – If the error still there, the problem could come from different things. let me know then.

    L..

Viewing 5 replies - 1 through 5 (of 5 total)
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