Fatal Error: Out of Memory on List Participants

  • Hi all,

    I’ve tried a number of things and still haven’t happened upon the right solution for this. Way back on May 28, I was uploading records when the plugin gave me the error message:

    Fatal error: Out of memory (allocated 546713600) (tried to allocate 12288 bytes) in /homepages/17/d361500940/htdocs/mpl/wptest/wp-includes/wp-db.php on line 1989
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    I never received an email for instructions. I think I understand why I got the message (I was trying to upload too many records at once), and I’ve adjusted accordingly. The problem is, the error message will not clear. It is displayed on the “List Participants” page of the plugin, where I should be seeing all of the records I’ve uploaded. Because the error will not go away, I cannot see or manipulate any of the data on the back end.

    I’ve tried increasing the memory to 256 MB in the wp-config.php file. Nothing. I’ve also messed around in the debugging log. It seems I have some conflicting errors with my Code Snippets plugin. Deactivating that plugin clears the debugging log, but still doesn’t clear the List Particpants error.

    I’d really like to see the data I’m uploading and I’m hoping someone here can help me.

    Thanks!

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  • Plugin Author xnau webdesign

    (@xnau)

    Put of memory issues can be hard to diagnose bcause the code that triggers the error is not always what cused the problem. You can try reducing the number of columns you have configured to show in the admin list (Manage List Columns Page) that may do it. Try going down to one or two columns at first.

    Also, it might help to reduce the number of records you’re trying to show on that page, but this is trikier because if you can’t get the page to load, then you can’t change that in the normal way. You can change that value by adding the number of records to show to the URL for the page.

    Add this to the URL to change the number of records shown:

    &list_limit=10

Viewing 1 replies (of 1 total)
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