• Resolved Johnny Holbert

    (@devoteddigital)


    I keep getting this error and have been for a while. It only happens when clicking on “products” or “all products” in the admin dashboard. I’m just trying to add more products. At this moment i only have about 300. Here’s the things I’ve tried:

    -Increased WP memory limit in .htaccess, php.ini, and wp-config.php files according to several support tickets across the web. (didnt work)
    -Deactivated ALL plugins on the website except for Woocommerce and it still does it.
    -Activated a wordpress default theme (tried twenty Ninteen and twenty twenty one) along with the steps above, still getting the error.
    -contacted support for bluehost who worked all their magic including moving to previous version of wordpress, didn’t work
    -contacted woocommerce and they told me it was the hosting

    I’m at a loss for answers and things to try. Any help would be appreciated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    Hello @devoteddigital,

    I’m sorry you have to deal with all of this but this isn’t related to our plugin either. I was going to recommend you post on the WooCommerce (WC) forums but you’ve already done that. It sounds to me like there’s some custom code somewhere on your site that is messing everything up. I’m sad to say that we can’t help with this. If neither your host nor WC are helpful, I think I’d have to recommend you hire a WordPress developer, maybe using something like https://www.codeable.io/

    Thread Starter Johnny Holbert

    (@devoteddigital)

    Thank you so much for reaching out so quickly. I will wait to hear what WC has to say.

    @devoteddigital I have the same problem here, we temporarily fixed it by increasing the memory limit, but then after publishing some new products the problem happened again. Did you figure out what was the problem?

Viewing 3 replies - 1 through 3 (of 3 total)
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