Fatal error related to JetPack autoloader

  • Hi there

    I just installed WooCommerce on my staging server. However, regularly receiving those error messages. How can this be fixed? JetPack is not installed.

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 90 der Datei /wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php verursacht. Fehlermeldung: Uncaught Error: Failed opening required '/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/PriceFilter.php' (include_path='.') in /wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:90
    Stack trace:
    #0 /wp-content/plugins/woocommerce/src/Blocks/BlockTypesController.php(154): Automattic\Jetpack\Autoloader\jpe068848765b4c2df4244eac75f7ea46d\PHP_Autoloader::load_class('Automattic\\WooC...')
    #1 /wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockTypesController->register_blocks('')
    #2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #3 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wp-settings.php(704): do_action('init')
    #5 /wp-config.php(102): require_once('/...')
    #6 /wp-load.php(50): require_once('...')
    #7 /wp-admin/admin.php(34): require_once('...')
    #8 /wp-admin/users.php(11): require_once('...')
    #9 {main}
      thrown

    WordPress version 6.7.1
    WooCommerce version 9.5.1
    PHP version 8.3.10

    Thanks a lot
    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @michih ,

    It looks like WooCommerce is trying to load a missing file, which is causing the fatal error you’re seeing. This can happen if the plugin didn’t install correctly, leaving out some important files.

    To fix this, go to your WordPress dashboard, navigate to Plugins > Installed Plugins, and deactivate WooCommerce. Then, delete the plugin and download the latest version of WooCommerce from the WordPress plugin repository. Reinstall and activate it, and check if the error is resolved.

    If the issue persists, here are a couple of things you can try:

    • Deactivate all other plugins: Turn off all plugins except WooCommerce to check for conflicts.
    • Switch to a default theme: Temporarily change your theme to a default one like storefront to see if your current theme is the cause.

    It’s also worth mentioning that while WooCommerce supports PHP 8.0 and above, some plugins or themes might not work perfectly with the latest PHP versions. If you’re using PHP 8.3, consider switching to PHP 8.0 or 8.1 for testing.

    Give these steps a try, and let me know how it goes!

    Thread Starter Michael Sutter

    (@michih)

    Thank you @jonayedhosen – just re-uploaded WooCommerce via FTP and replaced the previous folder there. Will see how it goes.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Michael Sutter,

    Thank you for your reply.

    I hope that will fix the issue.
    If you need further assistance, feel free to reach out. ??

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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