Fatal error: Uncaught Error: Call to undefined function wp_add_privacy_policy_co

  • Resolved grlg33k

    (@grlg33k)


    6 years, 6 months ago

    I updated my Ninja Forms plugin and now can not log in to the website any more. I’m getting Fatal error: Uncaught Error: Call to undefined function wp_add_privacy_policy_content() in /home/xxxxxx/public_html/xxxxxx/wp-content/plugins/ninja-forms/ninja-forms.php:428 Stack trace: #0 /home/xxxxxx/public_html/xxxxxx/wp-includes/class-wp-hook.php(286): Ninja_Forms->nf_plugin_add_suggested_privacy_content(”) #1 /home/xxxxxx/public_html/xxxxxx/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/xxxxxx/public_html/xxxxxx/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/xxxxxx/public_html/xxxxxx/wp-admin/admin.php(156): do_action(‘admin_init’) #4 /home/xxxxxx/public_html/xxxxxx/wp-admin/index.php(10): require_once(‘/home/xxxxxx…’) #5 {main} thrown in /home/l34th3rw00d/public_html/xxxxxx/wp-content/plugins/ninja-forms/ninja-forms.php on line 42

Viewing 5 replies - 1 through 5 (of 5 total)

  • yeah that happened to me too!! WTH_

    Plugin Contributor Zach Skaggs

    (@wpnzach)

    It looks like this is a result of an out of date WordPress version plus an improper check on our end for some new functionality. I’m so sorry and take personal responsibility. Our team is on it now and will be updating ASAP.

    Plugin Author krmoorhouse

    (@krmoorhouse)

    @grlg33k

    Thank you for reporting this. Our development team is working on a fix for this right now.

    -KR

    In the mean time, if you need access to your WP dashboard you will need to roll back to working Version 3.2.22 – download it from here: https://bit.ly/2s4IDSO just in case.

    Steps: Download older version from above link.
    1. Login to your server.
    2. Navigate to plugins folders.
    3. Rename the “ninja-forms” plugin folder to “ninja-forms1”.
    4. Upload the zip to the plugins folder and unzip it.
    5. Now you load your dashboard.
    6. Go to your plugins section in WP.
    7. You will see 2 Ninja Forms folders, delete the one with version 3.3+
    8. Wait until the problem above has been fixed.

    I know these are basic steps but hopefully they will help people with little plugin troubleshooting experience.

    Plugin Author krmoorhouse

    (@krmoorhouse)

    We’ve released a new version of Ninja Forms (3.3.1), which should resolve the issue. However, as stated by @pixeldinamico you will need to roll back to a previously working version of our plugin to download the new update.

    (Alternatively, you could uninstall the plugin and download a new copy from the repo.)

    We apologize for any inconvenience caused by the faulty code in our latest version release.

    -KR

    • This reply was modified 6 years, 6 months ago by krmoorhouse.
Viewing 5 replies - 1 through 5 (of 5 total)
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