Fatal error: Uncaught TEC\Common\Exceptions

  • Resolved WebHolism

    (@webholism)


    1 year, 5 months ago

    Hi support,

    I just installed TEC for the first time (not an upgrade) on a staging site and get the below error when Activating the plugin, and also when I try to access Events > Settings.

    PHP: 7.4.33
    WordPress version: 6.2.2
    TEC version: 6.1.2.2
    Theme: YooTheme Pro

    Fatal error: Uncaught TEC\Common\Exceptions\Not_Bound_Exception: TEC\Common\StellarWP\Telemetry\Opt_In\Opt_In_Subscriber => Error while making TEC\Common\StellarWP\ContainerContract\ContainerInterface $container: parameter $container is not optional and its type (TEC\Common\StellarWP\ContainerContract\ContainerInterface) cannot be resolved to a concrete class. in C:\HostingSpaces\admin\staging.hidden.org\wwwroot\wp-content\plugins\the-events-calendar\common\src\Common\Contracts\Container.php:27 Stack trace: #0 C:\HostingSpaces\admin\staging.hidden.org\wwwroot\wp-content\plugins\the-events-calendar\common\src\Common\Telemetry\Telemetry.php(487): TEC\Common\Contracts\Container->get(‘TEC\Common\Stel…’) #1 C:\HostingSpaces\admin\staging.hidden.org\wwwroot\wp-content\plugins\the-events-calendar\common\src\Common\Telemetry\Telemetry.php(166): TEC\Common\Telemetry\Telemetry->register_tec_telemetry_plugins() #2 C:\HostingSpaces\admin\staging.hidden.org\wwwroot\wp-content\plugins\th in C:\HostingSpaces\admin\staging.hidden.org\wwwroot\wp-content\plugins\the-events-calendar\common\src\Common\Contracts\Container.php on line 27
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gladys

    (@greventscalendar)

    Hi @webholism

    This looks like a bug in our plugin. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.

    Again, thank you for your patience. Hang in there.

    —

    Internal Bug Ticket Reference:
    TEC-4842

    Thread Starter WebHolism

    (@webholism)

    @greventscalendar thank you for the speedy reply, much appreciated!

    Plugin Support Iris

    (@iirvin)

    Hi @webholism,

    We’re happy to help.

    As soon as we release a fix for this issue, we will post an update here in the thread.

    If you do have other concerns or issues you need help with, please create another support topic as indicated in the?www.ads-software.com?support guidelines.

    Best,
    Iris

    I’m responding to this thread because I would like to be notified when a fix is released.

    Plugin Support Darian

    (@d0153)

    Hi @jerrystewart99

    I apologize for the inconvenience you are experiencing. Rest assured that we are working on a solution for this issue. Once the fix is available, we will provide an update in this thread.

    If you are facing problems other than the ones mentioned in the original post, kindly create a new support topic following the guidelines provided on www.ads-software.com.

    Plugin Support Guga Alves

    (@gugaalves)

    Hi there!

    We’re happy to inform you that the bug ticket TEC-4842 fixed the issue on the Events Calendar plugin described on that forum thread.

    As always, we recommend testing updates on a staging site first and keeping a recent backup, but the update should work smoothly.

    Please upgrade your Events Calendar plugin to apply this fix to your site.

    Plugin Support Darian

    (@d0153)

    Hi @webholism

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if further questions or concerns arise, please don’t hesitate to start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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