Fatal Error update_registered_customer
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Hi, i try update user but present fatal error.
Please look say soport my serverYou’re getting this error.
[18-Nov-2022 15:04:42 UTC] PHP Fatal error: Uncaught Error: Call to a member function date() on null in /home/educol6/domains/educologyhub.com/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Customers/DataStore.php:738
Why?
The page I need help with: [log in to see the link]
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Thanks for reaching out!
I understand that you are receiving the error message above after updating the user.
I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.
You can find it via
WooCommerce > Status
. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.### WordPress Environment ### WordPress address (URL): https://www.educologyhub.com Site address (URL): https://www.educologyhub.com WC Version: 7.1.0 REST API Version: ? 7.1.0 WC Blocks Version: ? 8.7.5 Action Scheduler Version: ? 3.5.3 Log Directory Writable: ? WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: – Language: es_ES External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.32 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 6200 cURL Version: 7.85.0 OpenSSL/1.1.1k-fips SUHOSIN Installed: – MySQL Version: 8.0.31 Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.1.0 WC Database Prefix: wp_ Tama?o total de la base de datos: 1644.88MB Tama?o de los datos de la base de datos: 1201.19MB Tama?o del índice de la base de datos: 443.69MB wp_woocommerce_sessions: Datos: 1.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.09MB + índice: 0.05MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 1.52MB + índice: 0.39MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + 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Number of Decimals: 2 Taxonomies: Product Types: course (course) courses (courses) external (external) grouped (grouped) license (license) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Base de la tienda: #49184 - /tienda/ Carrito: #9 - /cart/ Finalizar compra: #10 - /checkout/ Mi cuenta: #324 - /mi-perfil/ Términos y condiciones: #29138 - /terminos-y-condiciones/ ### Theme ### Name: Astra Version: 3.9.4 Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-11-24 03:52:36 -04:00 Options: ? Notes: 112 Onboarding: completed ### Action Scheduler ### Complete: 1.539 Oldest: 2022-10-24 12:20:39 -0400 Newest: 2022-11-23 21:35:59 -0400 Failed: 1.851 Oldest: 2022-06-30 15:41:36 -0400 Newest: 2022-11-23 20:11:40 -0400 Pending: 15 Oldest: 2022-11-23 21:36:59 -0400 Newest: 2022-11-30 20:00:07 -0400 ### Status report information ### Generated at: 2022-11-23 21:38:18 -04:00
Thanks for sharing the detail, This kind of problem is usually caused by a conflict with your theme or with another plugin.
It sounds like a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict.
You can find a more detailed explanation on how to do a conflict test here.
Let me know how that goes!
I think this is probably a code bug, check this report also – https://www.ads-software.com/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/
We also have this issue on our sites currently – looking into how to fix this now
Hello,
Sorry to hear about that.
i try update user but present fatal error.
Can you describe the steps made on your site in order to get that error? What was the info updated? Please let us know so that I can try to reproduce the same behavior on my testing site.
Thanks.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Cheers.
- The topic ‘Fatal Error update_registered_customer’ is closed to new replies.