Fatal error when I tried to activate

  • Resolved Marcelo

    (@mfosouto)


    1 year, 11 months ago

    Hello. I would love to activate the plugin but I am having a fatal error. Can you help? I am using the tagdiv newspaper theme, a pretty popular one.

    Fatal error: Uncaught Error: Call to undefined function mysql_get_server_info() in /public_html/wp-includes/class-wpdb.php:4122 Stack trace: #0 /public_html/wp-admin/includes/upgrade.php(2786): wpdb->db_server_info() #1 /public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities/includes/class-profile-magic-activator.php(65): dbDelta(Array) #2 /public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities/includes/class-profile-magic-activator.php(32): Profile_Magic_Activator->create_table() #3 /public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities/profile-magic.php(43): Profile_Magic_Activator->activate() #4 /public_html/wp-includes/class-wp-hook.php(308): activate_profile_magic(”) #5 /public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #6 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /public_htm in?/public_html/wp-includes/class-wpdb.php?on line?4122

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  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @mfosouto,

    We’ve analyzed and found no issue upon doing rigorous testing.

    More information will be needed from your side to understand why the problem occurs and what can be a viable solution.

    Please reach out to us directly using this?form.

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