Fatal Error when using Elementor (no other plugins)

  • Resolved thementalupdate

    (@thementalupdate)


    3 years, 9 months ago

    We currently have our site built with WP-Bakery. When I try to add elementor as a plugin our site suffers a fatal error. (we want to rebuild with elementor). I went through all the debugging and forums I could find. I tried the Elementor with all the other plugins deactivated. I looked up and we meet all the system requirements for it.

    No matter what, I still cannot create a page with Elementor. Other pages built with WP Bakery look blank, but when I try to edit with Elementor I still get the fatal error page. Our theme is THE 7 which i know is compatible. I am wondering if anyone has any ideas on how to resolve this?

    I’ve heard that WP Bakery and Elementor can co-exist as long as they build separate pages. I’d be okay with recreating everything in Elementor too. Any advice would be helpful.

    Here are the details:

    Error Details
    =============
    An error of type E_ERROR was caused in line 90 of the file /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/kits/manager.php. Error message: Uncaught Error: Call to undefined method WP_Error::get_id() in /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/kits/manager.php:90
    Stack trace:
    #0 /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/kits/manager.php(28): Elementor\Core\Kits\Manager->create_default()
    #1 /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/kits/manager.php(42): Elementor\Core\Kits\Manager->get_active_id()
    #2 /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/kits/manager.php(74): Elementor\Core\Kits\Manager->get_active_kit_for_frontend()
    #3 /home/dh_zywbse/gameapart.com/wp-content/plugins/elementor/core/editor/editor.php(522): Elementor\Core\Kits\Manager->get_current_settings(‘page_title_sele…’)
    #4 /home/dh_zywbse/gameapart.com/wp-includes/class-wp-hook.php(287): Elementor\Core\Editor\Editor->enqueue_scripts(”)
    #5 /home/dh_zywbse/gameapart.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #6 /home/dh_zywbse/gameapart.com/wp-includes/plugin.php(478):

Viewing 1 replies (of 1 total)

  • Hi,

    Thank you for contacting us and for using our plugin.

    This seems to be a third party plugin related issue, you can try to deactivate all your plugins besides Elementor and see if it changes something. If it does, reactivate your plugins one by one to find the culprit. Make sure to have a backup of your website to prevent any loss of data.
    Let me know if it helps.

    I will be looking forward to hearing back from you.

    Kind regards,
    David

Viewing 1 replies (of 1 total)
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