Fatal error while saving changes on a site

  • Resolved smieszace

    (@smieszace)


    2 years, 9 months ago

    Hello,

    I am getting following error while trying to save changes on my page.
    [Thu Jun 09 01:27:57.528202 2022] [proxy_fcgi:error] [pid 2195:tid 140090135893760] [client 212.130.169.7:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function wpum_install_emails() in /home/wp_nd2vgv/printvispartner.com/wp-content/plugins/wp-user-manager/includes/wpum-emails/wpum-email-functions.php:288

    Please help! It is critical as I can’t add or change anything!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mark Kevin

    (@mkesteban08)

    Hi @smieszace ,

    I could not seem to replicate this issue from my site. I’m able to change anything from my end.

    Could you please try to deactivate the other plugins and leave WPUM to see if the issue will persist? This way, you will be able to isolate any conflicts within your end as well.

    Let me know how it goes and I’ll be glad to help.

    Thread Starter smieszace

    (@smieszace)

    Hi Mark,

    sorry, it seems I duplicated posts as I wasn’t able to remove my previous one.
    The issue happens exclusively when I am trying to save my changes on the pages where I used my Divi theme to build them with.
    I’ve been chattin with both Divi and Dremohost (where we host our wordpress page) and both are pointing me to your plugin.
    Once wpum is deactivated, I have no issue. Although, your plugin is an essential one for my page and I don’t want to use switch to a different one.

    Plugin Author WP User Manager

    (@wpusermanager)

    Hi @smieszace do you have a full stack trace that you can email to support @ wpusermanager dot co please

    Thread Starter smieszace

    (@smieszace)

    Hello,

    I sent you the trace by email.

    Plugin Author WP User Manager

    (@wpusermanager)

    The solution was given over support and will be released in the next version

Viewing 5 replies - 1 through 5 (of 5 total)
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