Fatal error while updating the plugin

  • Resolved basnetsamriddhi

    (@basnetsamriddhi)


    4 years, 8 months ago

    I have updated the plugin to the latest version and it seems to be giving a fatal warning and not letting me enter the admin dashboard and login page.

    I have tried to delete the file and add it again that did not work

    I have also tried this git config core.ignorecase false

    which also did not resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor David Mosterd

    (@davidmosterd)

    Hi,

    Sorry to hear that! Most of the time it’s an aggressive cache that fails to flush whenever a plugin is updated and tries to load old files. If you delete admin columns via something like ssh or sftp the error should be gone. If not, probably cache again.

    The cache issue should, by the way, resolve when you flush the cache in your hosting panel or usually in a few minutes.

    Have you been able to solve it? If not, maybe you can find the error in the logs and share it? If it’s a bug we will try our best to fix it as soon as possible.

    Thanks for sharing!

    Thread Starter basnetsamriddhi

    (@basnetsamriddhi)

    Hi there it seems that simply removing the plugin from git doesn’t work, you have to delete the plugin and remove all the DB tables related to that and add the plugin once again.

    Only by doing this, I could add the updated plugin and my site is working fine now.

Viewing 2 replies - 1 through 2 (of 2 total)
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