Fatal Error while upgrading

  • Resolved Kesava

    (@kesava)


    13 years, 9 months ago

    I am attempting to upgrade from WordPress 2.8.4 to 3.1

    I took a backup and then attempted to upgrade automatically to 3.1.

    I waited for around 10 minutes but the dashboard was still showing a white page so I canceled that and when I tried to get into the dashboard I received the error:

    Fatal error: Call to undefined function set_current_screen() in /usr/www/users/pl779/wp-admin/admin.php on line 142

    I downloaded 3.1 and extracted the files and attempted to manually upgrade it. I followed all the instructions and there shouldn’t have been a problem. But now when I try to go to the Dashboard I get that exact same error again.

    Can anyone tell me what it is and how I can fix it?

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator t-p

    (@t-p)

    Call to undefined function could mean that your upgrade probably did not succeed. Do a manual update via FTP instead: https://codex.www.ads-software.com/Updating_WordPress#Manual_Update

    Thread Starter Kesava

    (@kesava)

    I did try and upgrade manually. As I said in my original post, I downloaded the 3.1 setup and manually installed it via FTP. I followed those same instructions that you linked to, but I get the same error.

    Any ideas?

    Moderator t-p

    (@t-p)

    you may also try (if you already have not tried):

    -clearing cache in your browser before viewing the updated page. To clear cache in your browser, press clrl+f5 keys simultaneously. Also, try different computer/different browser.

    -contacting the hosting provider if they have any problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, etc. Also check with them if you need to upgrade the hosting account in order to install and run your verson of the WordPress.

    -make sure all files/folders got uploaded, plus they got uploaded to the rihgt location.

    -deactivating ALL plugins temporarily to narrow down and possibly fix the problem. If the problem goes away, activate them individually (one-by-one) to find the culprit.

    If you don’t have access to your admin area, try deactivating them manually via FTP or phpMyAdmin.

    -switching to the default theme (“twentyten”) for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don’t have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    -also review Troubleshooting WordPress 3.1 – Master List

    t-p,

    Does this apply to me as well? I upgraded my Word Press and now My posts and pages are not even showing, just a blank screen: https://superiorcleansing.com/

    Thanks

    Man, my traffic just dropped right after I upgraded, I hope I didn’t lose all my content!!!

    Thread Starter Kesava

    (@kesava)

    I have tried clearing my cache and used different browsers. The problem has changed now, instead of showing an error it shows a blank page.

    I tried disabling the plugins and switching to the default theme via FTP but that is not working.

    I am going to try and restore a full website backup.

    The main issue is that for some reason, when updating plugins or WordPress, it loads for around 5 to 10 minutes or even indefinitely which isn’t right at all. From what I am used to, it usually downloads and installs the plugin practically instantly. So if I can restore the backup and get the website working again, how can I fix this problem so I can update WordPress?

    Thanks for your help.

    Moderator t-p

    (@t-p)

    – review Troubleshooting WordPress 3.1 – Master List

    All my content is gone, it appears, and my traffic is completely gone. The last thing I did was update Word Press.

    https://superiorcleansing.com

    Is my blog ruined now?? Please someone help!

    Moderator t-p

    (@t-p)

    Have all of you reviewed Troubleshooting WordPress 3.1 – Master List

    Thanks! I deactivated all plugins and it restored the content. I hope it restores the traffic!

    Alwyn Botha

    (@123milliseconds)

    Please mark thread as resolved so that

    – others with similar problem can see it as resolved and will read this thread for help if they have similar problem

    – people providing help see it as resolved and will not waste time reading this post.

Viewing 11 replies - 1 through 11 (of 11 total)
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