Fatal Error with Divi WP Theme

  • Resolved hhiriart

    (@hhiriart)


    6 years, 6 months ago

    Hi guys, I have this fatal error with your plugin + Divi WP theme.
    I have the latest NextGen plugin version, also the latest Divi version. Before 2.0 those links from the the url for reference worked properly, but now when you try to click one of them you get this this sad error:

    Fatal error: Uncaught Error: Call to undefined function et_fb_enabled() in /var/www/vhosts/sau.org.uy/httpdocs/wp-content/themes/Divi/includes/builder/framework.php:220 Stack trace: #0 /var/www/vhosts/sau.org.uy/httpdocs/wp-includes/class-wp-hook.php(286): et_builder_get_animation_data(”) #1 /var/www/vhosts/sau.org.uy/httpdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /var/www/vhosts/sau.org.uy/httpdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /var/www/vhosts/sau.org.uy/httpdocs/wp-includes/general-template.php(2630): do_action(‘wp_footer’) #4 /var/www/vhosts/sau.org.uy/httpdocs/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(194): wp_footer() #5 /var/www/vhosts/sau.org.uy/httpdocs/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(224): C_Photocrati_Resource_Manager->output_buffer(true) #6 /var/www/vhosts/sau.org.uy/httpdocs/wp-includes/class-wp-hook.php(286): C_Photocrati_Resource_Manager->shutdown(”) #7 in /var/www/vhosts/sau.org.uy/httpdocs/wp-content/themes/Divi/includes/builder/framework.php on line 220

    Anyone could help me?, Thanks!

    • This topic was modified 6 years, 6 months ago by hhiriart.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @hhiriart –
    We’d like to take a closer look at this issue. We may need to temporarily deactivate plugins and switch the theme while troubleshooting. Would you feel OK with that? If so, please send us a bug report here: https://www.imagely.com/report-bug , refer back to this forum thread, and let them know Mihai referred you. ??
    Thanks!

    Thread Starter hhiriart

    (@hhiriart)

    I already wrote on the support area and complete all the information for you guys. Hope you can see this issue and try to help me, i really appreciatte.
    Thank you so much Mihai!

    Plugin Contributor Imagely

    (@imagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions. ??

    Thanks!
    Becky

    Thread Starter hhiriart

    (@hhiriart)

    Hi guys, Its not resolve, I know its been a while from my last ticket but I was out of work.

    The only thing I know is that if I deactive your plugin (I have version 3.0.8 installed) the problem is gone, so I think its a version compatibility concenring your plugin, Divi (I have installed 3.13.1) and Tribulant Newsletter (I have installed 4.6.3), and WP version 4.9.8, all together.

    Please I need a solution for this, so Im asking you now if we can re-open again this ticket or if I need to write a new one. Let me know, thank you so much.

    Plugin Contributor Imagely

    (@imagely)

    @hhiriart

    Since we already have another forum thread about this same issue.
    https://www.ads-software.com/support/topic/sad-fatal-error-with-divi-theme/

    I’ll proceed to close this one.
    We’ll keep the conversation from your new bug report.
    Thanks

    -Gaby

    This error occurs in case when plugin modifies the WordPress loading flow by messing with the wp hooks. This issue produce when Plugins like “All In One WP Security” “WordFence Security” plugin exist.

    The plugin hooks into the wp_loaded hook and loads the custom template with wp_head() which triggers scripts loading before all the required Divi components are loaded, therefore et_fb_enabled() is undefined at this point. It’s impossible to predict the way 3rd party plugins may modify the WP hooks, so I simply added function_exists check to avoid this error, assuming that if et_fb_enabled() doesn’t exists then we definitely not inside the VB.

    REFER : https://github.com/elegantthemes/Divi-Beta/issues/1102

    • This reply was modified 6 years, 5 months ago by AppCloudData.
    • This reply was modified 6 years, 5 months ago by AppCloudData.
    Plugin Contributor Imagely

    (@imagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions. ??

    Thanks!

    – Gaby

    Hello I had the same issue, I did got via FTP, renamed divi folder,(theme) to divi_old did go back to wordpress themes deleted the divi them and uploaded it again, installed it, did go to settings, permalinks saved twice.

    And so it worked out for me……. I hop it can work out for You too……..

    Best rergards’
    Leif Poulsen

    ponderconsulting

    (@ponderconsulting)

    @tlf15328 – you saved me! It worked! Thank you!!!!!!

Viewing 9 replies - 1 through 9 (of 9 total)
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