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Resolved barakcreate
(@barakcreate)

5 years, 10 months ago

Hi there,

Like to start by saying great plugin!

I just updated my Elementor plugin along the ocean-extra plugin.

The Elementor plugin updated properly but the ocean-extra plugin is giving me a fatal error.

My php version is 7.1.1. I have also deactivated all other plugins and tried updating the ocean-extra plugin but I still get the same error.

The fatal error displays this error message:

Warning: require_once(/hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra//includes/panel/theme-panel.php): failed to open stream: No such file or directory in /hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra/ocean-extra.php on line 119 Fatal error: require_once(): Failed opening required ‘/hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra//includes/panel/theme-panel.php’ (include_path=’.:/usr/local/lib/php-7.1.1-precise/lib/php’) in /hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra/ocean-extra.php on line 119

Please let me know what the issue could be.

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Amit Singh
(@apprimit)

5 years, 10 months ago

Hello,

Try to override the Ocean Extra plugin files with the latest version of Ocean Extra using an FTP. Let me know it fixes the issue or not.

Thread Starter barakcreate
(@barakcreate)

5 years, 10 months ago

Hi Amit,

I ended up using the Elementor “Blank Canvas” Template to do the same effects I wants using Ocean-Extra for.

Thanks for your reply. If the template bring future issues I will try your suggestion.

Plugin Author Amit Singh
(@apprimit)

5 years, 10 months ago

Okay, sure!

eyeswiseopen
(@eyeswiseopen)

5 years, 10 months ago

same thing here
Just updated a site and site completely disappears if ocean extra is in the plugin folder activated or not!

I can access the dashboard but the pages are empty! no html just header
<html class=”html” lang=”en-GB” xmlns:fb=”https://www.facebook.com/2008/fbml” xmlns:addthis=”https://www.addthis.com/help/api-spec” itemscope itemtype=”https://schema.org/WebPage”>
<head>
<link rel=”profile” href=”https://gmpg.org/xfn/11″>
<title>SternGallery.Art | Art Gallery</title>

thats it
any suggestions?

eyeswiseopen
(@eyeswiseopen)

5 years, 10 months ago

and this

<body cz-shortcut-listen=”true”></body>

eyeswiseopen
(@eyeswiseopen)

5 years, 10 months ago

I just uploaded the OceanExtra folder from backup I did just before upgrading
And All is back to normal
I did try installing it from wp plugins depository before doing that, but the issue was not resolved

Plugin Author oceanwp
(@oceanwp)

5 years, 10 months ago

Hello, very sorry for the trouble, can you update to the latest version, I have fixed the issue.

eyeswiseopen
(@eyeswiseopen)

5 years, 9 months ago

thank you thank you
So far so good

Viewing 8 replies - 1 through 8 (of 8 total)

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