FATAL ERROR:(Please activate your subscription.)

  • I tried to go in to plugin update page and my backend turned out like this. Nothing works:

    Fatal error: Uncaught exception 'Exception' with message 'DateTime::__construct(): Failed to parse time string (Please activate your subscription.) at position 0 (P): The timezone could not be found in the database' in /var/www/fs2/44/wergog/public_html/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php:164 Stack trace: #0 /var/www/fs2/44/wergog/public_html/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(164): DateTime->__construct('Please activate...') #1 /var/www/fs2/44/wergog/public_html/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(136): WooThemes_Updater_Admin->maybe_display_renewal_notice() #2 [internal function]: WooThemes_Updater_Admin->maybe_display_activation_notice('') #3 /var/www/fs2/44/wergog/public_html/wp-includes/plugin.php(525): call_user_func_array(Array, Array) #4 /var/www/fs2/44/wergogea/public_html/wp-admin/admin-header.php(250): do_action('admin_notices') #5 /var/www/fs2/44/wergog/public_html/wp-admin/edit-form-advanced.php(472): require_once('/var/www/fs2/44...') #6 /var/www/fs2/44/wergogea/public_html/wp-admin/post-new.php(85): include('/var/www/fs2/44...') #7 {main} thrown in /var/www/fs2/44/wergog/public_html/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php on line 164

    I have customizer installed and in use. It worked fine before.

Viewing 6 replies - 16 through 21 (of 21 total)

  • Working now, thanks Gerhard!

    Issue still there!

    @brajindersingh – parse_str helps to circumvent the error (also should be set in class-woothemes-updater-licenses-table.php, 129), but the plugin cannot retrieve any valid dates!

    All porducts shown in Woo as expiring today!

    @gerhard – any further updates?

    Tnx!

    @dnavratil Pretty sure it is just cached data on your side, clicking the check for updates button should clear the cache.

    @dnavratil – Thanks for letting me know that. Indeed it was making the dates as NULL. Anyhow, it seems that the issue is now fixed by the Woo support team, I suggest if you have made any changes by adding parse_str please change it back to original.

    Thanks,

    Brajinder Singh

    Seems to have been a fake monday today – ran into a hardware issue at the same time (slow system clock messing up session & timestamp handling) – all good now, updater updating as expected ??

    Cheers,
    D

    So, I have been following this. I am still showing the same error as I did on Monday. I have already tried to delete the cache.

Viewing 6 replies - 16 through 21 (of 21 total)
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