Fatal errors

  • Resolved davep99

    (@davep99)


    5 years, 9 months ago

    Hey there,

    I had a bug with your plugin while activated. For some people, they were not able to click on certain object on the website (in the main menu especially) and sometimes pages were not able to open, needed to refresh 3-4x to make it appear.

    I just deactivated the plugin, and tried to re-activate it.

    Here is what I got:

    Fatal error: Cannot use EAMann\WPSession\Objects\Option as Option because the name is already in use in /wp-content/plugins/content-protector/src/sessions/OptionsHandler.php on line 15

    Fatal error: Class ‘passster\WC_Log_Handler’ not found in /wp-content/plugins/woocommerce/includes/log-handlers/class-wc-log-handler-file.php on line 19

    We really need your plugin, cause it works very nicely in an important section of the website, but unfortunately creates a few errors in the meantime.

    Thanks for you help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author patrickposner

    (@patrickposner)

    Hey @davep99,

    that mostly happens when you use an PHP version older then 7.
    Could you check your php version?

    Could you give me a link to your website? Then I can check the problem with the menu.

    Maybe after the PHP check ??

    Best regards,
    Patrick

    Thread Starter davep99

    (@davep99)

    Hi Patrick,

    Indeed, just changed it to PHP7.2 and it’s now activated!

    Here is the link to our website (artifice.live) so you can check the menu issue. Btw, it happens just sometimes and randomly to some people. I built the website and haven’t noticed that on my side.. so it can maybe be difficult to fix.. or maybe that the PHP switch already fixed the problem! ??

    Thanks!

    Plugin Author patrickposner

    (@patrickposner)

    Hey @davep99,

    I have seen the site, opened the debug tools and found the problem ??

    When I visit the site there is a invisible overlay from the hustle plugin (wpmudev) which hides the menu and logo links, but the popup doesn’t open so the overlay can’t be closed.

    Best regards,
    Patrick

Viewing 3 replies - 1 through 3 (of 3 total)
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