Fatal Unknown Error

Hi Cansa,

please send me the system info log from the tools page to support [at] wp-staging.com
Cheers
René

Hi, I’m having the same issue. Should I send in my system info log to the same ID mentioned above?

Hi there,
just letting you know this is a happening to 2 sites I tried using this on. One big site and one very small site. both were fresh installs of WP Staging.

Regards.
Miles

Hi Miles,

we will release a new big update very soon which is hopefully fixing this.

Hi, I just installed your plugin also, after my site was hacked. I’ve backed the site up with UpdraftPlus, but I was scared of adding/updating plug-ins, which could break my site, hence I decided to install WP Staging. Unfortunately, I’m getting this message: “Fatal Unknown Error. This should not happen.Plese try again. If this does not help, Open a ticket in the WP Staging support forum.”

What should I do?

Hi,

this should be fixed with next update

Hi, same issue, do you know when the new update will be released?

Thanks

@acid-fudge It’s out now.

Can you check it out and let me know if it’s working for you?

Cheers
René

I am getting the same error when trying to create a staging site for my employer’s website. I have updated as well and am still getting the error.

• This reply was modified 7 years ago by creativemarshall.

@creativemarshall Please follow the advice’s here: https://wp-staging.com/docs/troubleshooting-try-this-first/