Favicon

  • Hi, I have more than a few sites having this same issue, they aren’t using the same plugins, and all of them have issues where the favicon is not showing up in Chrome and safari but shows up in firefox, any ideas why is this happening, I have clear cache, clear browser cache, force clear server cache. but it’s still the same. backend shows the favicon, only the frontend, logged in or not it’s the same.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    YOur favicon is set to a webp file. Can you do that? What happens if you use another format (jpg, etc.)

    <link rel="icon" href="https://s9z7f3n4.rocketcdn.me/wp-content/uploads/2022/03/cropped-favicon-equilibrium-32x32.webp" sizes="32x32" />
<link rel="icon" href="https://s9z7f3n4.rocketcdn.me/wp-content/uploads/2022/03/cropped-favicon-equilibrium-192x192.webp" sizes="192x192" />
    Thread Starter Suresh Ramasamy

    (@sureshramasamy)

    I have excluded short pixels to stop the optimization and also from CDN. but the issue is still there. image is still not showing up. on favicon

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Seems to be working now.

    The favicon links now point to .jpg files.

    Thread Starter Suresh Ramasamy

    (@sureshramasamy)

    @sterndata that’s not the favicon that I have, It seems not updating the favicon, for the frontend, even though I am logged in or not. on my other sites, webp works fine, only happening on some sites. not sure what is wrong, i have to change the image a few times, only happened after the WP update. I even ask the theme dev, and they told me to consult WP to see what is wrong. I check with the server and there were no errors as claimed by the host team. what could be wrong?

    Thread Starter Suresh Ramasamy

    (@sureshramasamy)

    HI,

    just to update on this case, we have found the problem, it was due to a script from birdseed.io 

    add_action( 'wp_head', function () { ?>
<script defer id="io.birdseed.script-tag" type="text/javascript" src="https://cdn.birdseed.io/widget.js"></script>
<div id="birdseed-widget-container" data-token="ab55e3d0c8f62937bf96cadbed0fb5ed"></div>
<?php } );

    which is causing this issue.

    thank you for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
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