Favicon disappears

  • I am having a problem with your plugin and Astra theme.

    When I activate your plugin, the favicon of the page disappears.

    I tried various browsers with the same result.

    Everything is fine if the plugin is deactivated.

    The page I need help with: [log in to see the link]

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  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @matiasvazquez ,

    Thanks for contacting us! We are unable to reproduce the conflict between our plugin and the theme on our end. To help us investigate further, could you please record a video showing how the shop page appears when our plugin is activated and deactivated on your site? Additionally, Please navigate us to the theme settings and how to enable the favicon, share a screenshot of this step. This will allow us to understand the exact scenario and work towards identifying the root cause of the issue.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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