FB Comments plug-in disappears

  • Resolved rodbrandt

    (@rodbrandt)


    7 years, 3 months ago

    Sorry if this has been covered already; searched knowledge base but cannot find the answer.

    I have comments enabled on my posts. However, the FB Comments plug-in keeps disappearing from the bottom of the post.

    I used the shortcode to apply the comments on this page and it appears to be working okay in this case:
    https://homesteader.me/the-life-i-want/

    I have very few plug-ins on the site so I doubt a conflict is the cause. Help?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Heateor Support

    (@heateor)

    Default comment form must be enabled at the webpages of your website for Social Commenting to work.

    Thread Starter rodbrandt

    (@rodbrandt)

    I do have comments enabled in the Discussions settings.

    Plugin Author Heateor Support

    (@heateor)

    It might be disabled from post/page settings.
    Steps to enable default comment form are following:
    1. Navigate to Pages/Posts section from left sidebar in admin panel.
    2. Check the checkbox before Title at the top to select all the posts/pages.
    3. Select Edit from Bulk Actions dropdown and click Apply button.
    4. In the Comments option, select Do not allow and click Update button.

    Thread Starter rodbrandt

    (@rodbrandt)

    Hi,
    Don’t you mean select Allow (rather than Not Allow)? I already have comments enabled on all posts. See image:
    https://cl.ly/0R2615421K3F

    Plugin Author Heateor Support

    (@heateor)

    Don’t you mean select Allow (rather than Not Allow)?

    Yes. Sorry for the typo.

    I already have comments enabled on all posts. See image:

    It means, comment form is not supported at the webpages by your theme. You can confirm this by switching to a different theme.

    Thread Starter rodbrandt

    (@rodbrandt)

    I see. Thanks, I greatly appreciate your responsiveness!

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome ??

Viewing 7 replies - 1 through 7 (of 7 total)
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