FB not updating

This ok.
Problem may not be in the plugin but on Facebook.
Facebook takes time to update the count.

But tell me your facebook ID number that appears there and I check.

Ok I fixed it already, thanks. I was Facebook App ID, no the page ID.

happens xD

Claudio,
Thanks for creating this plug! One of the best plugins I have ever used!

It used to work perfectly for a month or two (I would have been happy if it updated the counters more frequently, but otherwise, it was perfect).

However, 2 weeks ago, the FB Counter froze and has never changed since then.
I read all of your FAQ and support forums, I tried every trick I could think of and waited >1 day each time to see if the cache is cleaned and the counter restarts, I uninstalling, I tried putting in a new FB Page ID (for a completely different FB Page…), I changed the my FB Page ID in my Theme’s settings for 1> day, I deleted and recreated my FB App ID, I tested my FB App ID on other plugins, Everything I could think of to clear the cache and restart yielded no results and my FB is still frozen.

Please can you advise?
Thanks again!

Hi,

I used the plugin in https://www.asodehim.com, and facebook likes remains “0”.

I did it today 21/09/2013, I don’t know if I have to wait, but it seems strange. Seetins are ok, In introduce the page FB page ID in Seetings/Social Count Plus/Seetings activating the FB option.

I miss something?

BR,
Andres

What page ID you are used?

Hi Claudio,

My site is: https://www.facebook.com/pages/Asodehim-Asociaci%C3%B3n-para-la-Defensa-de-los-Hipotecados-en-Multidivisa/207787172687474

and the ID I’ve used is: 207787172687474

Thanks,
Andres

This wrong!

https://api.facebook.com/restserver.php?method=facebook.fql.query&query=SELECT%20fan_count%20FROM%20page%20WHERE%20page_id=207787172687474

Click to edit your page and grab the ID of it really.

Example with a correct ID:

https://api.facebook.com/restserver.php?method=facebook.fql.query&query=SELECT%20fan_count%20FROM%20page%20WHERE%20page_id=107045272692373

I the faceboog page/Edit I can see:

Página Identificador de página de Facebook
207787172687474

It is a page, no a group, I don’t know if it has something to do here, because it counts “fans”, and/or “likes”?

it could be good idea to have a video, demo on your site to be clear about these point and to show how to proceed, it takes time, but at the end it saves time…

Sorry i am confused at this point, but sometimes the easiest thing it comes particularly complex.

Thanks for your help.

He takes the likes, but as a fan called in query.
Do not need video, is easy.
However not my guilt you is not succeed or Facebook not returning the expected result.

Hi Claudio,

Thanks for this very cool plugin!

I also encounter difficulties with Facebook count. I setup your plugin with the Facebook page ID that I find in the FB edit page : 560785447265365 for https://www.facebook.com/barrelcollection and it doesn’t work. I really don’t understand.

I also try with your test link and it doesn’t work https://api.facebook.com/restserver.php?method=facebook.fql.query&query=SELECT%20fan_count%20FROM%20page%20WHERE%20page_id=560785447265365

Thanks for your help,

Remy

Another example:

My page:
https://graph.facebook.com/130666680475418 and https://graph.facebook.com/wpOdin

Your page:
https://graph.facebook.com/560785447265365 and https://graph.facebook.com/barrelcollection

Frankly I do not know what your broke in Facebook xD

The solution:

https://brontesaurus.com/2012/11/facebook-unsupported-get-request/

The lords restricted the page privacy and want to show it count? xD

Thanks Claudio for your help!

The Lord is stingy!