FB Shares are Not Showing

Facebook recently updated their API’s where for the most up to date and accurate counts they now require authentication to fetch Share Counts.

We have a solution for this where you can enter your Facebook credentials that will enable authenticated API calls to fetch the most accurate Share Counts from Facebook. One solution that you can host (free) and the other that is hosted in the cloud by us (paid) and our servers do all the heavy lifting. The one that we host has some advantages that are detailed here. The choice is yours.

Self-hosted: (free)

https://support.shareaholic.com/hc/en-us/articles/202809466-WordPress-Plugin-Share-Count-Proxy-API-Local-

Hosted: (premium plans)

https://support.shareaholic.com/hc/en-us/articles/360029500132-Share-Count-Proxy-API-Hosted-

Please enable one of these options and let us know! Note that you’ll need to clear your browser cache to see updated counts once you do.

ps. here’s a useful tool to check official share counts:

https://www.shareaholic.com/sharecounter?url=https://www.new-synapse.com/aps/wordpress/?p=1825

Hi, after doing this link, my share counts isn’t showing still.

https://support.shareaholic.com/hc/en-us/articles/202809466-WordPress-Plugin-Share-Count-Proxy-API-Local-

• This reply was modified 3 years, 12 months ago by bethelce.

Hi @bethelce what is your Shareaholic Site ID or website address? We can take a look.

Thank you so much @shareaholic for taking time. Here is my website address. https://www.travelberries.com

• This reply was modified 3 years, 12 months ago by bethelce.