fbclid= PROBLEM – Please Help

  • Resolved ellalener

    (@ellalener)


    4 years, 7 months ago

    Once I have installed the plugin the links shared at Facebook are not opening. I am getting This page isn’t working error. I haven’t enabled nothing and tried resetting to default settings but the problem is still present. Please help me how to fix this I really want to use this plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ellalener

    (@ellalener)

    Even when the plugin is disabled : https://prntscr.com/s7q2kz . The url redirect with fbclid is not working : https://prntscr.com/s7q2ru. When I deactivate it everything comes back to normal.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ellalener

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve just tested this and it’s working as expected on couple of FB pages.
    There is a possibility of a conflict with another plugin.
    can you please disable other plugins temporarily, while leaving W3 Total Cache enabled and see if the issue persists? If the issue is gone, re-enable the plugins one by one and see which one might be causing the conflict.
    Thank you!

    Thread Starter ellalener

    (@ellalener)

    I have found the conflict. It is foogallery plugin. I have a lot of galeries created with this plugin. Could you please take a look why these two plugins are not compatible? I have tried other cashing plugins and the problem is same. Please I need to use your plugin. Thanks a lot for your reply.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ellalener
    Thank you for the information.
    As I suspected, there is a conflict with another plugin.
    You should bring this issue to their support. As you said this is the compatibility issue with the caching plugins and not just W3 Total Cache.
    So they need to check what might be causing the issue in their plugin.
    YOu can drop them a note here.
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘fbclid= PROBLEM – Please Help’ is closed to new replies.

Tags