fbq is not defined

  • Resolved lars3107

    (@lars3107)


    3 years, 9 months ago

    Uncaught ReferenceError: fbq is not defined
    at HTMLDocument.<anonymous> ((index):1786)
    at e (jquery.min.js?ver=3.5.1:2)
    at t (jquery.min.js?ver=3.5.1:2)

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @lars3107,

    Please share a full screenshot of the error message.

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    Thread Starter lars3107

    (@lars3107)

    Link to Screenshot

    Other than this error do you see any problem on your site caused by this error message?

    If yes, can you tell us a bit more in detail to understand what is going on? Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter lars3107

    (@lars3107)

    This is the only error but this error makes another plugin not to work properly.

    The system status:

    
### wp-core ###

version: 5.7.2
site_language: de_DE
user_language: de_DE
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 4
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/wp/disk/wordpress
wordpress_size: 67,78 MB (71074539 bytes)
uploads_path: /home/wp/disk/wordpress/wp-content/uploads
uploads_size: 152,22 MB (159612878 bytes)
themes_path: /home/wp/disk/wordpress/wp-content/themes
themes_size: 25,16 MB (26385273 bytes)
plugins_path: /home/wp/disk/wordpress/wp-content/plugins
plugins_size: 245,31 MB (257226514 bytes)
database_size: 16,91 MB (17727488 bytes)
total_size: 507,38 MB (532026692 bytes)

### wp-active-theme ###

name: WordPress Child Theme Atomion (wordpress-theme-atomion-child)
version: 1.0
author: MarketPress
author_website: https://marketpress.de
parent_theme: WordPress Theme Atomion (wordpress-theme-atomion)
theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, title-tag, woocommerce, html5, align-wide, align-full, custom-background, customize-selective-refresh-widgets, custom-logo, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, menus, widgets
theme_path: /home/wp/disk/wordpress/wp-content/themes/wordpress-theme-atomion-child
auto_update: Deaktiviert

### wp-parent-theme ###

name: WordPress Theme Atomion (wordpress-theme-atomion)
version: 1.3.3
author: marketpress.de
author_website: https://marketpress.de/
theme_path: /home/wp/disk/wordpress/wp-content/themes/wordpress-theme-atomion
auto_update: Deaktiviert

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.3, author: WordPress-Team, Automatische Aktualisierungen deaktiviert

### wp-plugins-active (33) ###

Amelia: version: 3.3, author: TMS, Automatische Aktualisierungen deaktiviert
Atomion WooCommerce Blocks: version: 1.0.10, author: MarketPress, Automatische Aktualisierungen deaktiviert
Borlabs Cookie - Cookie Opt-in: version: 2.2.27, author: Benjamin A. Bornschein, Borlabs, Automatische Aktualisierungen deaktiviert
Contact Form 7: version: 5.4.1, author: Takayuki Miyoshi, Automatische Aktualisierungen deaktiviert
DaftPlug Instantify - PWA & Google AMP & Facebook IA: version: 5.0, author: DaftPlug, Automatische Aktualisierungen deaktiviert
Disable Comments: version: 2.1.1, author: WPDeveloper, Automatische Aktualisierungen deaktiviert
Easy Table of Contents: version: 2.0.17, author: Steven A. Zahm, Automatische Aktualisierungen deaktiviert
Enable Media Replace: version: 3.5.0, author: ShortPixel, Automatische Aktualisierungen deaktiviert
Events Calendar for FooEvents: version: 1.6.19, author: FooEvents, Automatische Aktualisierungen deaktiviert
ez Form Calculator Premium: version: 2.14.0.2, author: Michael Schuppenies, Automatische Aktualisierungen deaktiviert
Facebook for WooCommerce: version: 2.6.0, author: Facebook, Automatische Aktualisierungen deaktiviert
FooEvents Bookings: version: 1.1.23, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents Custom Attendee Fields: version: 1.5.12, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents Express Check-in: version: 1.5.7, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents for WooCommerce: version: 1.12.36, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents Multi-Day: version: 1.4.9, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents PDF Tickets: version: 1.8.12, author: FooEvents, Automatische Aktualisierungen deaktiviert
FooEvents Seating: version: 1.4.10, author: FooEvents, Automatische Aktualisierungen deaktiviert
German Market: version: 3.12, author: MarketPress, Automatische Aktualisierungen deaktiviert
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: version: 8.0.294, author: HubSpot, Automatische Aktualisierungen deaktiviert
Lightbox with PhotoSwipe: version: 3.1.12, author: Arno Welzel, Automatische Aktualisierungen deaktiviert
Mollie Payments for WooCommerce: version: 6.4.0, author: Mollie, Automatische Aktualisierungen deaktiviert
Printful Integration for WooCommerce: version: 2.1.23, author: Printful, Automatische Aktualisierungen deaktiviert
Qubely - Advanced Gutenberg Blocks: version: 1.6.9, author: Themeum.com, Automatische Aktualisierungen deaktiviert
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Automatische Aktualisierungen deaktiviert
Tutor LMS: version: 1.9.1, author: Themeum, Automatische Aktualisierungen deaktiviert
Tutor LMS Pro: version: 1.9.1, author: Themeum, Automatische Aktualisierungen deaktiviert
Username Changer: version: 3.2.2, author: Widgit Team, Automatische Aktualisierungen deaktiviert
WebP Express: version: 0.19.1, author: Bj?rn Rosell, Automatische Aktualisierungen deaktiviert
Web Stories: version: 1.7.2, author: Google, Automatische Aktualisierungen deaktiviert
WooCommerce: version: 5.4.1, author: Automattic, Automatische Aktualisierungen deaktiviert
WooCommerce External Variations: version: 1.0.2, author: Burnhambox, Automatische Aktualisierungen deaktiviert
WP File Manager: version: 7.1.1, author: mndpsingh287, Automatische Aktualisierungen deaktiviert

### wp-plugins-inactive (2) ###

Smush: version: 3.8.5, author: WPMU DEV, Automatische Aktualisierungen deaktiviert
WP Viral Quiz (Great Reboot): version: 4.06, author: OhMyQuiz!, Automatische Aktualisierungen deaktiviert

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 2000M
upload_max_filesize: 2000M
max_effective_size: 2 GB
max_file_uploads: 250
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 4 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 4 GB
	imagick::RESOURCETYPE_MEMORY: 2 GB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.3.0
ghostscript_version: unknown

### wp-server ###

server_architecture: unknown
httpd_software: nginx/1.17.5
php_version: 7.4.18 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 300
memory_limit: 512M
max_input_time: 300
upload_max_filesize: 2000M
php_post_max_size: 2000M
curl_version: 7.58.0 OpenSSL/1.1.1j
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.4.19-MariaDB-1:10.4.19+maria~bionic-log
client_version: mysqlnd 7.4.18

### wp-constants ###

WP_HOME: https://lars-matthiesen.de
WP_SITEURL: https://lars-matthiesen.de
WP_CONTENT_DIR: /home/wp/disk/wordpress/wp-content
WP_PLUGIN_DIR: /home/wp/disk/wordpress/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

    Hi there @lars3107

    Thanks for sharing the Status report.

    Uncaught ReferenceError: fbq is not defined
    at HTMLDocument.<anonymous> ((index):1786)

    It seems that the pixel code is blocked by some scripts.

    Most possibly, the following plugin does that:

    Borlabs Cookie - Cookie Opt-in: version: 2.2.27

    Could you please try to disable it and then clear your cache and check again with Facebook pixel helper chrome addon if then Facebook pixel is loaded correctly?

    Let me know how it goes!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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