fbq is not defined

Hi @japenz

Thanks for reaching out!

I understand that you are receiving the error logs above on your site’s checkout page.

I would be happy to assist you. Could you please provide additional details on how this error appeared so I can better assist you? Are there any changes made on your site such as plugin updates, theme updates, etc that triggered this issue?

If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thanks!

Hi @xue28,

Thank you for your help!

The Facebook for WooCommerce plugin updated, though I hadn’t really checked the checkout page for errors for a really long time.

Here’s an image: https://ibb.co/Z66k97R

System Status Report

WordPress Environment

WordPress address (URL): https://comicbookshop.co.nz
Site address (URL): https://comicbookshop.co.nz
WC Version: 7.6.1
REST API Version: ? 7.6.1
WC Blocks Version: ? 9.8.5
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ?

Server Environment

Server Info: Apache
PHP Version: 8.1.18
PHP Post Max Size: 2 GB
PHP Time Limit: 600
PHP Max Input Vars: 16384
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 10.5.16-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.1
WC Database Prefix: wp_3yy6jk71qt_
Total Database Size: 880.78MB
Database Data Size: 606.87MB
Database Index Size: 273.91MB
wp_3yy6jk71qt_woocommerce_sessions: Data: 32.08MB + Index: 1.16MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_order_itemmeta: Data: 28.55MB + Index: 22.06MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_shipping_zone_locations: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_payment_tokenmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_actionscheduler_actions: Data: 12.52MB + Index: 13.13MB + Engine InnoDB
wp_3yy6jk71qt_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_actionscheduler_logs: Data: 8.52MB + Index: 5.03MB + Engine InnoDB
wp_3yy6jk71qt_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_braapf_product_stock_status_parent: Data: 0.30MB + Index: 0.13MB + Engine InnoDB
wp_3yy6jk71qt_braapf_product_variation_attributes: Data: 0.22MB + Index: 0.42MB + Engine InnoDB
wp_3yy6jk71qt_braapf_term_taxonomy_hierarchical: Data: 0.45MB + Index: 0.81MB + Engine InnoDB
wp_3yy6jk71qt_braapf_variable_attributes: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_3yy6jk71qt_commentmeta: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
wp_3yy6jk71qt_comments: Data: 14.52MB + Index: 9.09MB + Engine InnoDB
wp_3yy6jk71qt_ebay_accounts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_auctions: Data: 31.55MB + Index: 0.92MB + Engine InnoDB
wp_3yy6jk71qt_ebay_categories: Data: 2.52MB + Index: 0.56MB + Engine InnoDB
wp_3yy6jk71qt_ebay_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_log: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_3yy6jk71qt_ebay_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_orders: Data: 22.52MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_shipping: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_sites: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_stocks_log: Data: 10.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_ebay_transactions: Data: 34.52MB + Index: 0.08MB + Engine InnoDB
wp_3yy6jk71qt_expm_hiiden_content: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_expm_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_expm_maker_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_find_and_replace: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_gs_woo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_iconic_wssv_index: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_import_detail_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_import_postID: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_3yy6jk71qt_itsec_logs: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_3yy6jk71qt_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_itsec_webauthn_credentials: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_itsec_webauthn_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_newsletter: Data: 0.44MB + Index: 0.13MB + Engine InnoDB
wp_3yy6jk71qt_newsletter_automated: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_newsletter_emails: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_newsletter_sent: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_3yy6jk71qt_newsletter_stats: Data: 2.52MB + Index: 0.64MB + Engine InnoDB
wp_3yy6jk71qt_newsletter_user_logs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_options: Data: 18.31MB + Index: 2.67MB + Engine InnoDB
wp_3yy6jk71qt_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_pmxe_exports: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxe_posts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_hash: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_images: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_imports: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_pmxi_templates: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_postmeta: Data: 220.73MB + Index: 78.19MB + Engine InnoDB
wp_3yy6jk71qt_posts: Data: 15.52MB + Index: 6.06MB + Engine InnoDB
wp_3yy6jk71qt_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_relevanssi: Data: 33.61MB + Index: 39.66MB + Engine InnoDB
wp_3yy6jk71qt_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_sr_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_3yy6jk71qt_sr_media: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_sr_media_albums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_sr_objects: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_sr_spinners: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_sr_statistics: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_sr_stat_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_3yy6jk71qt_sr_stat_profile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_termmeta: Data: 0.38MB + Index: 0.34MB + Engine InnoDB
wp_3yy6jk71qt_terms: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_3yy6jk71qt_term_relationships: Data: 3.52MB + Index: 2.52MB + Engine InnoDB
wp_3yy6jk71qt_term_taxonomy: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_3yy6jk71qt_tm_taskmeta: Data: 0.31MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_tm_tasks: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_usermeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wp_3yy6jk71qt_users: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_3yy6jk71qt_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wc_category_lookup: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wc_customer_lookup: Data: 0.28MB + Index: 0.19MB + Engine InnoDB
wp_3yy6jk71qt_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_wc_order_product_lookup: Data: 3.52MB + Index: 1.77MB + Engine InnoDB
wp_3yy6jk71qt_wc_order_stats: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
wp_3yy6jk71qt_wc_order_tax_lookup: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_3yy6jk71qt_wc_product_attributes_lookup: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
wp_3yy6jk71qt_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wc_product_meta_lookup: Data: 1.52MB + Index: 1.55MB + Engine InnoDB
wp_3yy6jk71qt_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wc_spm_checkpoints: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wmfo_fraud_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wmfo_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_shipping_table_rates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wpdm_social_shares: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_3yy6jk71qt_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wpr_rocket_cache: Data: 1.34MB + Index: 1.52MB + Engine InnoDB
wp_3yy6jk71qt_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_3yy6jk71qt_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_3yy6jk71qt_wps_index: Data: 57.58MB + Index: 58.64MB + Engine InnoDB
wp_3yy6jk71qt_wps_key: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_3yy6jk71qt_wps_object_term: Data: 5.52MB + Index: 9.09MB + Engine InnoDB
wp_3yy6jk71qt_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_3yy6jk71qt_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wps_uri: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_yoast_indexable: Data: 5.52MB + Index: 1.38MB + Engine InnoDB
wp_3yy6jk71qt_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.98MB + Engine InnoDB
wp_3yy6jk71qt_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_3yy6jk71qt_yoast_primary_term: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_3yy6jk71qt_yoast_seo_links: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
wp_3yy6jk71qt_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_3yy6jk71qt_zip_tokenisation: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

acf: 2
acf-field: 1
acf-field-group: 1
acoplw_badges: 2
action-box: 1
attachment: 6886
awl-labels: 3
br_filters_group: 2
br_product_filter: 9
bsf-sidebar: 3
carts: 633
custom_css: 3
feedback: 298
gfw_event: 1
gfw_report: 6
gift_card: 33
ig_campaign: 2
ig_message: 2
is_search_form: 2
itsec-dash-card: 8
itsec-dashboard: 1
media_slider: 1
mk_domain: 1
ml-slide: 8
ml-slider: 2
nav_menu_item: 131
newsletter: 44
nf_sub: 1
o-discount: 5
o-list: 6
oembed_cache: 45
page: 21
pm_insight: 79
pm_page: 15
pm_report: 5
pm_site_change: 19
popup: 1
popup_theme: 6
post: 2
product: 4981
product_variation: 2341
productsliderwoo: 1
pwbe_filter: 1
racemailtemplate: 1
revision: 2
rvp: 1
sa_slider: 2
secupress_log_action: 728
secupress_log_err404: 719
shop_coupon: 3
shop_order: 8768
shop_order_refund: 100
shop_quote: 23
sidebar: 1
sliced_invoice: 172
slideshow: 1
soliloquy: 1
sp_wps_shortcodes: 1
vegasslider: 1
viwcpf_filter_block: 5
viwcpf_filter_menu: 2
wapl: 4
wcpf_item: 4
wcpf_project: 1
wcps: 2
wcps_layout: 2
wdf_scan: 1
wdf_scan_item: 11
woo_mb_template: 10
wpforms: 1
wysijap: 1
xlwcty_thankyou: 1
yith-wcbm-badge: 2

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (67)

Add Admin CSS: by Scott Reilly – 2.0.1
AddressFinder: by AddressFinder – 1.5.5
Admin Shipping Calculator for WooCommerce: by Patrick Bu?mann – 1.0.0
Advanced Custom Fields: by WP Engine – 6.1.5
Advanced Woo Labels: by ILLID – 1.67
AVIF Express: by Pijush Gupta – 2023.03.20
Branda: by WPMU DEV – 3.4.9.3
Classic Editor: by WordPress Contributors – 1.6.3
Read More: by Edmon – 3.1.6
Facebook for WooCommerce: by Facebook – 3.0.21
GazChap's WooCommerce Auto Category Product Thumbnails: by Gareth 'GazChap' Griffiths – 1.4
GPL Times: by GPL Times – 3.6.2
GS Variation Swatches for WooCommerce Lite: by GS Plugins – 1.6.1
ThumbPress - Stop Generating Unnecessary Thumbnails: by Codexpert
Inc – 4.0.4

iThemes Security Pro: by iThemes – 7.3.3
Jetpack: by Automattic – 12.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.10
MetaSlider: by MetaSlider – 3.30.0
Mobile Menu Premium: by Freshlight Lab – 2.8.4
Newsletter - Automated Newsletters: by The Newsletter Team – 4.5.7
Newsletter - Extended Composer Blocks: by The Newsletter Team – 1.4.1
Newsletter - Reports and Retargeting: by The Newsletter Team – 4.4.5
Newsletter - WooCommerce: by The Newsletter Team – 1.7.7
Newsletter: by Stefano Lissa & The Newsletter Team – 7.7.0
Object Cache Pro: by Rhubarb Group – 1.18.2
Perfmatters: by forgemedia – 2.0.9
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.441

reCAPTCHA Jetpack: by bozdoz – 0.2.2
Relevanssi: by Mikko Saari – 4.19.0
reSmush.it Image Optimizer: by reSmush.it – 0.4.11
WooCommerce Show Single Variations by Iconic: by Iconic – 1.11.1
Sidebar Manager: by Brainstorm Force – 1.1.7
Sliced Invoices: by Sliced Invoices – 3.9.1
Social Auto Poster: by WPWeb – 5.1.4
Specific Content for Mobile: by Jose Mortellaro – 0.1.9.2
WooCommerce Split Orders: by Vibe Agency – 1.6.7
Temporary Login Without Password: by StoreApps – 1.8.1.1
traderunner: by Trade Me – 3.11
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.5
WC Multiple Email Recipients: by Con Schneider – 1.4.0
Converter for Media: by matt plugins – 5.8.6
Advanced Shipment Tracking for WooCommerce: by zorem – 3.5.3
WPC Fly Cart for WooCommerce: by WPClever – 5.4.6
Woo Manage Fraud Orders: by Prasidhda Malla – 2.6.1
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.16.0
WooCommerce Payment Gateway Based Fees: by InoPlugs – 3.2.6
WooCommerce AJAX Products Filter: by BeRocket – 3.1.3.3
Cart Reports for WooCommerce: by WooCommerce – 1.3.2
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.4
WooCommerce Cost of Goods: by SkyVerge – 2.12.0
WooCommerce Stripe Gateway: by WooCommerce – 7.3.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.4
Woocommerce Product Offset Shortcode: by JP Smith – 1.0
Product Slider for WooCommerce by PickPlugins: by PickPlugins – 1.13.44
WooCommerce Table Rate Shipping: by WooCommerce – 3.1.0
WooCommerce: by Automattic – 7.6.1
Yoast SEO: by Team Yoast – 20.6
WP All Import Pro: by Soflyy – 4.7.9
WP Font Awesome: by Zayed Baloch – 1.7.9
WP-Lister Pro for eBay: by WP Lab – 3.4.3
WP Rocket: by WP Media – 3.13.1
WP Widget in Navigation: by Yudiz Solutions Ltd. – 3.1
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.5-beta-1.5
XT Ajax Add To Cart for WooCommerce: by XplodedThemes – 1.0.6
YITH Pre-Order for WooCommerce: by YITH – 2.11.0
Yoast Test Helper: by Team Yoast – 1.17
Zip - WooCommerce: by Zip – 2.3.16

Inactive Plugins (0)

Dropin Plugins (5)

advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
fatal-error-handler.php: fatal-error-handler.php
maintenance.php: maintenance.php
object-cache.php: Object Cache Pro (Drop-in)

Must Use Plugins (2)

Nexcess Managed Apps: by Nexcess – 1.39.1
WP Migrate Compatibility: by Delicious Brains – 1.3

Settings

API Enabled: ?
Force SSL: ?
Currency: NZD (NZ$)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
gift-card (gift-card)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription-2)
variable (variable)
variable subscription (variable-subscription)
wgm_gift_card (wgm_gift_card)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-filtered (exclude-from-filtered)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #26605 - /shop/
Cart: #6 - /cart/
Checkout: #45537 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

Theme

Name: Comic Book Shop Child
Version: 1.8.48
Author URL:
Child Theme: ?
Parent Theme Name: Responsive
Parent Theme Version: 4.8.2
Parent Theme Author URL: https://cyberchimps.com
WooCommerce Support: ?

Templates

Overrides: comicbookshop-child/woocommerce/cart/cart-empty.php
comicbookshop-child/woocommerce/checkout/form-billing.php
comicbookshop-child/woocommerce/checkout/review-order.php
comicbookshop-child/woocommerce/content-widget-product.php
comicbookshop-child/woocommerce/loop/pagination.php

WooCommerce PayPal Payments

Onboarded: ?
Shop country code: NZ
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: ?
Used PayPal Checkout plugin: –
Tracking enabled: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-03 09:14:06 +12:00
Options: ?
Notes: 116
Onboarding: completed

Action Scheduler

Canceled: 18
Oldest: 2023-05-03 14:05:34 +1200
Newest: 2023-05-03 14:05:34 +1200

Complete: 24,563
Oldest: 2023-04-02 17:00:08 +1200
Newest: 2023-05-03 16:51:14 +1200

Failed: 12
Oldest: 2023-05-02 13:40:07 +1200
Newest: 2023-05-03 16:50:05 +1200

Pending: 4
Oldest: 2023-05-03 18:02:56 +1200
Newest: 2023-05-03 20:32:29 +1200

Status report information

Generated at: 2023-05-03 16:57:31 +12:00

No fatal error log.

Thanks again for your hepl ??

Hello @japenz, thank you for reporting this issue. We’ve identified the cause of the issue and have released v3.0.22 to fix this issue. Please update and let us know if the issue resolves.

Thank you once again.

Hi @kaderibrahim,

The update has fixed the issue, thanks for such a quick response!

Thank you for getting back. Glad the issue is resolved. Please do not hesitate to reach out to us for anything related to our plugin.