Feature image is too large

To clarify, is this something Elegant Themes refuse to help you with?

I sent them the question but I have not gotten any replies from them yet. I asked them a question last month and I had no reply so I am relying on wordpress to help me out with my issues.

We do not support commercial themes here as we do not have access to them & you paid for support when you bought the theme. It is not our place to keep theme vendors in business.

Unfortunately, we have no access to commercial themes, so really have no way know how they are coded.

https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

Perhaps you should consider using another theme if they aren’t helpful?

I figured out my issue. I deactivated all my plugins and somehow it worked. Thanks any ways ??