Feature product not wordking correcly
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I have a store with many products (+160), when I add a featured product block in post and i search a product some of them cannot be found, or id i can select them i receive an error “this block has generated an error and cannot be shown in preview “. Also, I am no longer able to add more than one featured product as blocks in articles
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Hey @aganis,
I have a store with many products (+160), when I add a featured product block in post and i search a product some of them cannot be found, or id i can select them i receive an error “this block has generated an error and cannot be shown in preview “.
I understand the featured product block is throwing an error when you attempt to pick a product.
Were you previously able to use the featured product block without issue and have any changes been made to your website recently?
Additionally, could you please share your current System Status Report with us? You can get it by navigating to the
WooCommerce / Status
section of your site. Once there, click on theGet system report
button and then copy it by clicking on theCopy for support
button. Then paste it here in a comment.Kind regards,
the problem was encountered after the latest woocommerce update and woocommerce block (last 3 updates) before it worked
the problem is present on all my sites.
I thought it was the theme’s fault but the two sites have different templates and pluginsthe problem was encountered after the latest woocommerce update and woocommerce block (last 3 updates) before it worked the problem is present on all my sites. I thought it was the theme's fault but the two sites have different templates and plugins
### WordPress Environment ###
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.4.24
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.8.0
WC Database Prefix: *_
Dimensione totale database: 217.73MB
Dimensione dati database: 152.19MB
Dimensione indice database: 65.54MB
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*_yoast_seo_meta: Dati: 0.16MB + indice: 0.00MB + motore InnoDB### Post Type Counts ###
attachment: 7633
custom_css: 2
eps-slider: 2
gsf_content: 12
ml-slider: 1
mts_notification_bar: 1
nav_menu_item: 67
oembed_cache: 55
page: 88
post: 1533
product: 160
product_variation: 413
pw_gift_rule: 1
revision: 6460
shop_coupon: 51
shop_order: 1520
shop_order_refund: 1
slideshow: 3
wafs: 1
wpcf7_contact_form: 2
wp_block: 1### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (34) ###
Email Marketing Integration: by 4marketing.it – 1.1.0
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.8.7All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.9Antispam Bee: by pluginkollektiv – 2.10.0
Auteur Framework: by g5plus – 4.0
Book Previewer for Woocommerce: by G5Theme – 1.0.6
Nexi XPay: by Nexi SpA – 5.2.0
Contact Form 7 Image Captcha: by KC Computing – 3.2.4
Contact Form 7: by Takayuki Miyoshi – 5.5.1
Custom Permalinks: by Sami Ahmed Siddiqui – 2.3.0
Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
Tracking: Emails and Notifications for WooCommerce ****: by RapidDev – 1.7.4
Envato Market: by Envato – 2.0.6
Free shipping notification WooCommerce: by PI Websolution – 2.0.40
The GDPR Framework: by Data443 – 1.0.45
WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
Upload Ebooks: by D. Moonfire – 0.0.0
LuckyWP Table of Contents: by LuckyWP – 2.1.4
Mashshare Share Buttons: by René Hermenau – 3.8.0
Pixel Caffeine: by AdEspresso – 2.3.3
Redirection: by John Godley – 5.1.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.3
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
WooCommerce Blocks: by Automattic – 6.1.0
WooCommerce Satispay: by Satispay – 1.5.2
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.10.1
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
WooCommerce: by Automattic – 5.8.0
Wordfence Security: by Wordfence – 7.5.6
Yoast SEO: by Team Yoast – 17.3
Smart Coupons for WooCommerce: by WebToffee – 1.3.4
YITH Pre-Order for WooCommerce: by YITH – 1.4.1
YITH WooCommerce Wishlist: by YITH – 3.2.0### Inactive Plugins (11) ###
Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.9
Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.7
Disqus for WordPress: by Disqus – 3.0.22
Fast Velocity Minify: by Raul Peixoto – 3.2.2
Permalink Manager Lite: by Maciej Bis – 2.2.13.1
PW Woocommerce Advanced Gift Rules: by Proword – 5.5
Slider Revolution: by ThemePunch – 6.5.8
Smart Cookie Kit: by Nicola Modugno – 2.3.1
Subscribe to Comments Reloaded: by WPKube – 210315
WP Extended Search: by 5um17 – DEV – 2.0.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Settings ###
API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #61403 – /negozio/
Carrello: #27761 – /carrello/
Pagamento: #48624 – /checkout/
Il mio account: #56 – /account/
Termini e condizioni: #74 – /come-ordinare/### Theme ###
Name: CHILD
Version: 1.0
Author URL:
Child Theme: ?
Parent Theme Name: G5Plus Auteur
Parent Theme Version: 4.9
Parent Theme Author URL: https://g5plus.net/
WooCommerce Support: ?### Templates ###
Overrides: g5plus-auteur/woocommerce/archive-product.php
g5plus-auteur/woocommerce/cart/cart-shipping.php
CHILD/woocommerce/cart/cart-totals.php
CHILD/woocommerce/cart/cart.php
g5plus-auteur/woocommerce/cart/cross-sells.php
CHILD/woocommerce/cart/mini-cart.php versione 3.7.0 è obsoleta. La versione attuale è 5.2.0
g5plus-auteur/woocommerce/cart/shipping-calculator.php
CHILD/woocommerce/checkout/form-billing.php
CHILD/woocommerce/checkout/form-checkout.php
g5plus-auteur/woocommerce/content-product-cat.php
g5plus-auteur/woocommerce/content-product.php
CHILD/woocommerce/content-single-product.php
CHILD/woocommerce/emails/customer-completed-order.php
CHILD/woocommerce/emails/customer-invoice.php
g5plus-auteur/woocommerce/global/quantity-input.php
g5plus-auteur/woocommerce/global/wrapper-end.php
g5plus-auteur/woocommerce/global/wrapper-start.php
g5plus-auteur/woocommerce/loop/loop-end.php
g5plus-auteur/woocommerce/loop/loop-start.php
g5plus-auteur/woocommerce/loop/rating.php
g5plus-auteur/woocommerce/loop/sale-flash.php
CHILD/woocommerce/myaccount/my-address.php
CHILD/woocommerce/single-product/meta.php
/var/www/vhosts/dominio.it/httpdocs/wp-content/plugins/book-previewer-for-woocommerce/templates/product-image.php versione – è obsoleta. La versione attuale è 3.5.1
g5plus-auteur/woocommerce/single-product/related.php
g5plus-auteur/woocommerce/single-product/up-sells.php
CHILD/woocommerce/single-product.phpOutdated Templates: ?
### Action Scheduler ###
Completato: 1.258
Oldest: 2021-09-18 07:58:42 +0000
Newest: 2021-10-18 15:23:42 +0000In attesa: 1
Oldest: 2021-10-19 10:53:47 +0000
Newest: 2021-10-19 10:53:47 +0000### Status report information ###
Generated at: 2021-10-18 16:24:57 +01:00
Hi again @aganis,
the problem was encountered after the latest woocommerce update and woocommerce block (last 3 updates) before it worked
the problem is present on all my sites.
I thought it was the theme’s fault but the two sites have different templates and pluginsThank you for providing the extra details!
I tested this on my own site running WooCommerce Blocks 6.1.0, WooCommerce 5.8, and the Storefront theme. With this setup, I was unable to reproduce the issue you describe.
This kind of problem might be caused by a conflict with your theme or with another plugin. I understand that this issue is affecting multiple sites with different themes and plugins installed, but these sites might share a commonality that is preventing WooCommerce Blocks from functioning properly.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce and WooCommerce Blocks
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Looking forward to hearing how this goes!
I have tried deactivating all plugins except woocommerce and activated the twenty twenty theme and the problem remains
### WordPress Environment ### WC Version: 5.8.0 REST API Version: ? 5.8.0 WC Blocks Version: ? 5.9.1 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.7.2 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.24 PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 5000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.29-MariaDB Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.8.0 WC Database Prefix: lvd19_ Dimensione totale database: 85.93MB Dimensione dati database: 64.79MB Dimensione indice database: 21.14MB lvd19_woocommerce_sessions: Dati: 0.06MB + indice: 0.02MB + motore InnoDB lvd19_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB lvd19_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB lvd19_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB lvd19_woocommerce_order_items: Dati: 0.08MB + indice: 0.05MB + motore InnoDB lvd19_woocommerce_order_itemmeta: Dati: 0.44MB + indice: 0.41MB + motore InnoDB lvd19_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB lvd19_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB lvd19_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB lvd19_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore 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lvd19_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB lvd19_woo_shippment_provider: Dati: 0.08MB + indice: 0.00MB + motore InnoDB lvd19_yith_wcwl: Dati: 0.34MB + indice: 0.19MB + motore InnoDB lvd19_yith_wcwl_lists: Dati: 0.42MB + indice: 0.23MB + motore InnoDB lvd19_yoast_indexable: Dati: 2.52MB + indice: 1.09MB + motore InnoDB lvd19_yoast_indexable_hierarchy: Dati: 0.11MB + indice: 0.20MB + motore InnoDB lvd19_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB lvd19_yoast_primary_term: Dati: 0.08MB + indice: 0.09MB + motore InnoDB lvd19_yoast_seo_links: Dati: 0.28MB + indice: 0.22MB + motore InnoDB ### Post Type Counts ### attachment: 1747 blocks: 8 customize_changeset: 2 custom_css: 2 mts_notification_bar: 1 nav_menu_item: 68 page: 44 post: 325 product: 354 product_variation: 669 revision: 740 shop_coupon: 14 shop_order: 230 wafs: 1 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (1) ### WooCommerce: by Automattic – 5.8.0 ### Inactive Plugins (27) ### All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.9 Antispam Bee: by pluginkollektiv – 2.10.0 Better Search Replace: by Delicious Brains – 1.3.4 Broken Link Checker: by WPMU DEV – 1.11.16 Contact Form 7: by Takayuki Miyoshi – 5.5.1 Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.7 Cool Tag Cloud: by WPKube – 2.26 Duplicator: by Snap Creek – 1.4.3 Email Marketing Integration: by 4marketing.it – 1.1.0 Facebook for WooCommerce: by Facebook – 2.6.5 Free shipping notification WooCommerce: by PI Websolution – 2.0.40 Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1 Nexi XPay: by Nexi SpA – 5.2.0 Redirection: by John Godley – 5.1.3 Tracking: Emails and Notifications for WooCommerce ****: by RapidDev – 1.7.4 Upload Ebooks: by D. 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6060 - /acquista-i-nostri-libri/ Carrello: #6061 - /carrello-acquisti/ Pagamento: #6062 - /pagamento/ Il mio account: #6063 - /mio-account/ Termini e condizioni: #2804 - /condizioni-di-vendita/ ### Theme ### Name: Twenty Twenty Version: 1.8 Author URL: https://it.www.ads-software.com/ Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Completato: 598 Oldest: 2021-09-21 09:52:03 +0000 Newest: 2021-10-22 09:28:42 +0000 In attesa: 2 Oldest: 2021-10-22 18:50:31 +0000 Newest: 2021-10-22 18:50:31 +0000 ### Status report information ### Generated at: 2021-10-22 11:31:22 +02:00
- This reply was modified 3 years, 1 month ago by aganis.
Also tried with the theme you suggested (storefront) but the problem remains
I see the same problem with many products (greater than 100). I’ve gone ahead and logged this as a bug: https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/4983
I cannot offer any workarounds at this point because it requires deeper investigation, but you can keep an eye on that issue for updates.
Thanks for the report.
Ok thanks
- The topic ‘Feature product not wordking correcly’ is closed to new replies.