featured image disappears

  • Resolved laetitia Godet

    (@laetitia-godet)


    3 years, 2 months ago

    Hello, 

    I have a problem with each update of a content (page, news, ...) if a "featured" image had been defined and already published, this one disappears and you have to redo this updated image declaration forward.

can you help me ?

Thank you
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @laetitia-godet,

    Could you please let us know if these are NextGen’s or WP’s featured images?

    If these are NextGen feature images, please access "NextGen Gallery -> Other Options -> Miscellaneous” and press "Update legacy page featured images" button then check again to see if that’ll resolve the problem.

    Thread Starter laetitia Godet

    (@laetitia-godet)

    It’s WP’s featured images but If desactivate nextgen it’s work

    Plugin Contributor Imagely

    (@imagely)

    We are not aware of such a conflict so we’ll have to check it directly.

    If you don’t mind, please reach our support team at https://www.imagely.com/report-bug/ and mention this thread’s URL for the reference.

    Thanks

    Hi there ??

    As you have already contacted us at our help desk and you received a reply from us, I will mark this thread as resolved.

    Best,

    I have the same problem. Only when NextGEN Gallery plugin is active. Always when I update post content the WP’s featured image disappears. I have to go to edit mode again and set it once again. Very annoying.

    Is it possible to turn off “Set NextGEN Featured Image” option?

    Thread Starter laetitia Godet

    (@laetitia-godet)

    can you fix this is starting to cause problems?

    Thanks

    Thread Starter laetitia Godet

    (@laetitia-godet)

    can you fix this is starting to cause problems?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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