Featured Image from external URL is clickable and gives error message

Hi, @omaco.

Please access FIFU > Status. Copy and send me the data.

Hi Marcel

Shall I send the code here or by email/somewhere else?

What’s better for you, @omaco. We’ll answer you anyway.

Prefer email. Where can I send it?

By the forum guidelines, you and me are not allowed to share any email address here, Yvette. Thanks for understanding.

• This reply was modified 2 years, 4 months ago by Marcel.

No problem, here come the code:

Featured Image from URL (FIFU):4.0.1;
WordPress:6.0;
Site:https://www.blackfridayoversikten.no;
Theme:Rehub theme (WooCommerce);
PHP:7.4.30;
WooCommerce:6.6.1;
Pages:20;
Posts:0;
Products:267;
Images without dimensions:0;
URLs with metadata:1;
URLs:1;
php-curl:yes;
Max lenght:2048;
Plugins:
 - Affiliate Egg Pro (affegg)
 - Code Snippets (code-snippets)
 - Content Egg Pro (content-egg)
 - Cookie Notice & Compliance for GDPR / CCPA (cookie-notice)
 - Custom Product Tabs for WooCommerce (yikes-inc-easy-custom-woocommerce-product-tabs)
 - EAN for WooCommerce (ean-for-woocommerce)
 - Elementor (elementor)
 - Envato Market (envato-market)
 - Featured Image from URL (FIFU) (featured-image-from-url)
 - GreenShift - Animation and Page Builder Blocks (greenshift-animation-and-page-builder-blocks)
 - GreenShift Advanced Animation Addon (greenshiftgsap)
 - Import WP (jc-importer)
 - ImportWP - Rehub Addon (importwp-rhaddon)
 - Import WP - WooCommerce Importer Addon (importwp-woocommerce)
 - ImportWP - XLSX Importer Addon (importwp-xlsx-reader)
 - Import WP PRO (importwp-pro)
 - Loco Translate (loco-translate)
 - One Click Demo Import (one-click-demo-import)
 - Product Filter for WooCommerce (prdctfltr)
 - Rank Math SEO (rank-math)
 - Really Simple SSL (really-simple-ssl)
 - REHub Framework (rehub-framework)
 - RH Chart plugin (rh-chart)
 - RH Frontend Publishing Pro (wpfepp-plugin)
 - RH Link Pro (wpsmcal)
 - RH WooCommerce Tools (rh-wctools)
 - Slider Revolution (revslider)
 - WooCommerce (woocommerce)
 - WooSidebars (woosidebars)
 - WP Maintenance Mode & Coming Soon (wp-maintenance-mode)
 - WP Reset (wp-reset);
Active plugins:
 - affiliate-egg
 - code-snippets
 - content-egg
 - cookie-notice
 - ean-for-woocommerce
 - elementor
 - envato-market
 - featured-image-from-url
 - greenshift-animation-and-page-builder-blocks
 - greenshiftgsap
 - importwp-pro
 - importwp-rhaddon
 - importwp-woocommerce
 - importwp-xlsx-reader
 - jc-importer
 - loco-translate
 - one-click-demo-import
 - prdctfltr
 - really-simple-ssl
 - rehub-framework
 - revslider
 - rh-chart
 - rh-cloak-affiliate-links
 - rh-frontend
 - rh-woo-tools
 - seo-by-rank-math
 - woocommerce
 - woosidebars
 - wp-reset
 - yikes-inc-easy-custom-woocommerce-product-tabs;
fifu_auto_alt:toggleon;
fifu_cdn_content:toggleoff;
fifu_cdn_crop:toggleoff;
fifu_cdn_social:toggleoff;
fifu_check:toggleoff;
fifu_column_height:40;
fifu_confirm_delete_all:toggleoff;
fifu_confirm_delete_all_time:;
fifu_content:toggleoff;
fifu_content_cpt:toggleoff;
fifu_content_page:toggleoff;
fifu_data_clean:toggleoff;
fifu_decode:toggleoff;
fifu_default_cpt:post,page,product;
fifu_default_url:https://www.blackfridayoversikten.no/wp-content/uploads/woocommerce-placeholder.png;
fifu_dynamic_alt:toggleoff;
fifu_enable_default_url:toggleoff;
fifu_fake:toggleon;
fifu_get_first:toggleoff;
fifu_grid_category:toggleoff;
fifu_hide_cpt:toggleoff;
fifu_hide_page:toggleoff;
fifu_hide_post:toggleoff;
fifu_lazy:toggleoff;
fifu_ovw_first:toggleoff;
fifu_photon:toggleoff;
fifu_pop_first:toggleoff;
fifu_query_strings:toggleoff;
fifu_reset:toggleoff;
fifu_run_delete_all:toggleoff;
fifu_run_delete_all_time:;
fifu_skip:;
fifu_social:toggleon;
fifu_social_image_only:toggleoff;
fifu_spinner_db:1000;
fifu_spinner_nth:1;
fifu_wc_lbox:toggleon;
fifu_wc_zoom:toggleon;
Image:
 | https://www.farmasiet.no/images/frisk-multivitamin---120-tabletter,79345_1171753_4.jpg 
 |__ https://www.blackfridayoversikten.no/?post_type=product&p=3661;
Video:;
Slider:;
Shortcode:;
REST routes:
- https://www.blackfridayoversikten.no/wp-json/:PHP;
- https://www.blackfridayoversikten.no/wp-json/:JS

Thanks, Yvette.

Please access the product editor and click on the update button. Let me know if the image is displayed in the product gallery after that.

Hi Marcel,

Thanks for so fast response again and again. Updated product in the editor. No changes.
FYI: Also closed WordPress and logged in again, but no changes.

Thanks, Yvette.

Let’s try another thing.

Please access FIFU Settings > Metadata and run “Save Image Dimensions”. It will be automatically disabled when the process is finished. After that, let me know if the image is displayed instead of the error message.

PS.: if you have a cache plugin, you should clean the cache as well.

Hi Marcel,

Accessed FIFU Settings > Metadata and did run “Save Image Dimensions”.

Images still show the error message.

FYI: I am not using a cache plugin.

Thanks again, Yvette.

Please let me know if the image is displayed when you install a different theme (for instance, “Storefront”).

Yvette, after inspecting your product, I found out that this invalid image address is being loaded when you click on the product gallery.

https://www.blackfridayoversikten.no/pris-frisk-multivitamin-120-tabletter/79345_1171753_4.jpg

The correct address would be

https://www.farmasiet.no/images/frisk-multivitamin—120-tabletter,79345_1171753_4.jpg

The 2nd address is the external image you provided to FIFU, right? But I have no idea what’s bringing the 1st address. It seems to be the metadata of a local image you had before.

Please try to create a NEW product manually, with this URL https://www.farmasiet.no/images/frisk-multivitamin—120-tabletter,79345_1171753_4.jpg into Image URL field. I believe it should work. Let me know, please.

Hi,

1/ Changed to Storefront and image URL now works:

2/ Image URL address:
Can confirm that the correct URL is used in product:
https://www.farmasiet.no/images/frisk-multivitamin—120-tabletter,79345_1171753_4.jpg

I am wondering if this might mean something because image are two places (even though I only added external URL in FIFO image product box):

Product Dashboard

2.2 Product Image Dashboard parser

3/ New Product:
Tested creating new product:
Multivitamin testing

Still get the same error message when clicking on it when I changed back to Rehub theme.

FYI:
Also as shown in 2 I have two product images in my dashboard.
New product added also have two images dashboard

Thanks for the additional information, Yvette.

The images displayed twice on dashboard are totally fine. It means WordPress and WooCommerce understand the FIFU Image URL is the featured image.

But unfortunately there’s a conflict between FIFU and Rehub theme. Do you know if Rehub has a free version that I could use to reproduce the issue? If it doesn’t, I ask you to access our site and contact us by email because, by the www.ads-software.com forum guidelines, you and me aren’t allowed to talk about paid components here. Thanks for understanding.

Noted, with thanks and email sent/YB