• Resolved brycemin

    (@brycemin)


    How do I remove the featured image overlaying video that takes me to the plugin’s youtube channel for a video!!!! This is super annoying. The issue happens when sharing via mobile. iMessage, messenger, etc.

    • This topic was modified 2 years ago by brycemin.

    The page I need help with: [log in to see the link]

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  • Prosenjit Barman

    (@prosenjitbarman)

    Hello @brycemin ,
    Thanks for reaching out to us!

    I’m very sorry for any inconvenience you had with our plugin. Please be informed that a response has been sent to the Support Ticket you’ve created at our support center with a possible solution.

    In summary- the SEO Plugin may have grabbed a Video of the ElementsKit Plugin and put that in the Head Tag due to the settings made inside the Schema.

    Kindly check that response and let us know if that solution works in reply to that ticket. If not, we will be happy to assist you further.

    For now, this thread has been marked as resolved as we can continue our conversation through the Support Ticket.

    Best Regards,
    Prosenjit

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