Featured Image Issue

  • Hello again,

    The featured image at the top of each individual post is being cut off, even when identically-sized images are uploaded. We are looking to prevent these images from being automatically cropped, or understand why this is occurring.

    Thank you for any and all assistance with this matter.

    Regards,
    Deni

    • This topic was modified 4 years, 1 month ago by DeniMade.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter DeniMade

    (@denimade)

    Here’s an example of the aforementioned issue, as I wasn’t particularly clear:

    https://snipboard.io/nLk67C.jpg

    Hi Deni,

    Thanks so much for reaching out about this.

    Forum rules require us to provide support for the Pro version of the theme elsewhere- I’ve just replied to your support ticket about this issue.

    Thanks again for getting in touch, looking forward to continuing this via that ticket support. ??

    Take care!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Featured Image Issue’ is closed to new replies.