• Resolved torihorgan

    (@torihorgan)


    Hi there!

    Firstly I love your plugin – thank you!

    “Featured Image” is enabled/active in my WordPress theme, however – when I upload an image using the USP form, the featured image does not appear in the post thumbnail.

    When I open the post from the backend, the image is assigned to the featured image.

    How can I fix this?

    Thanks in advance!
    Tori

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help! I’m not sure if I understand correctly, can you provide a screenshot or URL so I can check it out?

    Thread Starter torihorgan

    (@torihorgan)

    Thanks Jeff. Our website isn’t live yet – do you have an email I can send the screenshots to?

    Cheers!

    Plugin Author Jeff Starr

    (@specialk)

    Yep, here is my contact form. Please contact me there, and we can continue via email. Thank you!

    Hello,

    I have the exact same issue. Did you find a workaround ? When I edit the post, I can see the featured image and if I save it without any modification, that will fix the issue.

    Plugin Author Jeff Starr

    (@specialk)

    Hi Educamia, in order to find the cause of the issue, you will need to do some basic troubleshooting of your plugins and theme. If you check that linked tutorial, look for the sections on “Plugins” and “Themes” will be most relevant for this case.

Viewing 5 replies - 1 through 5 (of 5 total)
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