Featured image not showing in PDF

  • Resolved bredamcguigan

    (@bredamcguigan)


    4 years, 2 months ago

    HI,
    On the PDF setting the Featured image of a post is not showing, I have checked the image exists and tried different sizes. I saw someone else had this problem but there was no post to say it was resolved. Is this an issue?
    The rest of the content shows fine.
    thanks
    Breda

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please complete the following steps in order to detect the problem and find its solution:

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except PDF & Print and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    Thread Starter bredamcguigan

    (@bredamcguigan)

    I installed again and it seems to be working fine now.
    thanks
    Breda

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 3 replies - 1 through 3 (of 3 total)
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