• Resolved pablopaul

    (@pablopaul)


    The featured images for our events are showing up everywhere they are supposed to, except on the single event page. Any idea why this is happening and how I can fix it?

    The page I need help with: [log in to see the link]

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  • Plugin Support tristan083

    (@tristan083)

    Hi @pablopaul ,

    Thank you for reaching out, and I’m sorry to learn of the difficulties.

    Do you happen to be using the blocks editor when creating events? If you are, you may need to add the Featured Image block on the event for the featured image to display on the single event page. Otherwise, kindly check and ensure that Activate Block Editor for Events is deselected/unchecked in Events -> Settings -> General (tab) -> Editing (section).

    Feel free to let me know how you go or if you have further questions/concerns.

    Thread Starter pablopaul

    (@pablopaul)

    Thank you! Using the block editor to create events was the issue.

    The documentation provided on your website isn’t clear about this. It says you can place a featured image block, but doesn’t state that when using the block editor, the featured event will not show up automatically in the single event view like it does for every other view. Here’s the exact wording in the documentation:

    The other place you can expect to see a featured image is on a single event page. It will display at the top of the post, before the content.

    In the Block Editor, you can place a featured image block.

    https://theeventscalendar.com/knowledgebase/k/featured-images/

    Please update the documentation to make this more clear. Something like this would be much better:

    The other place you can expect to see a featured image is on a single event page. It will display at the top of the post, before the content.

    If you are using the Block Editor, you have to place a featured image block in order for it to be displayed on a single event page.

    • This reply was modified 1 year, 8 months ago by pablopaul.
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