Thank you! Using the block editor to create events was the issue.
The documentation provided on your website isn’t clear about this. It says you can place a featured image block, but doesn’t state that when using the block editor, the featured event will not show up automatically in the single event view like it does for every other view. Here’s the exact wording in the documentation:
The other place you can expect to see a featured image is on a single event page. It will display at the top of the post, before the content.
In the Block Editor, you can place a featured image block.
https://theeventscalendar.com/knowledgebase/k/featured-images/
Please update the documentation to make this more clear. Something like this would be much better:
The other place you can expect to see a featured image is on a single event page. It will display at the top of the post, before the content.
If you are using the Block Editor, you have to place a featured image block in order for it to be displayed on a single event page.
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This reply was modified 1 year, 8 months ago by pablopaul.