Featured Image not Showing Up on WhatsApp

  • Hi. I hope you are doing well. When I paste post URL in WhatsApp chat it is only fetching the Title but not the featured image or any image. On other social media platforms like Facebook, Twitter, and LinkedIn, there is no problem. Kindly can you help with that?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amboutwe

    (@amboutwe)

    After reviewing your site’s source code, it appears the data is correctly output. The only thing that stands out as a possible cause is the missing " from many of the meta tags.

    <meta property=og:image content=https://example.com/wp-content/uploads/2018/08/IMAGE_NAME.png>

    should be

    <meta property="og:image" content="https://example.com/wp-content/uploads/2018/08/IMAGE_NAME.png">

    This is usually caused by an incomplete minify attempt to remove unnecessary HTML. Please temporarily disable the minify feature and check the source code to see if the " are included. If you are unsure how to view the source code, please review this knowledge base article: How To View The Page Source of Your Site

    If the minify plugin isn’t causing the missing ", a conflict check will help identify the cause.

    Once the " are added, try sharing in WhatsApp again and see if the image appears. If it appears, contact the author or support team for the minify (or other) plugin for assistance retaining the " in the source code while using their plugin.

    Thread Starter Muhammad Junaid

    (@mj00712)

    Thank you Mam, it was due to the minify HTML in Autoptimize. I have disabled it and the featured image is showing up in Whatsapp. Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
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