Featured Image Slider stopped working

  • Hey guys, could use a hand solving this problem. The featured slider on my site stopped working (FYI: works on some browsers).

    SITE: https://www.HoneyTrek.com

    PROBLEM: Featured slider image no longer clicks through to the blog post. The text hovers and shows tat it’s a link when you hover over it…however, it also does NOT click through.

    Your help would be so greatly appreciated!
    Mike

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @honeytrek,

    Thanks for reaching us,

    I just checked on my end and found that the Featured Slider is working fine. For your confirmation, please check the screen recording here: https://www.awesomescreenshot.com/video/12471560?key=ae7b95e79d7de5bda0b003cab817751e

    FYI – I have tested it in the Chrome and Firefox browsers and it is working fine.

    Kindly check the recording and let me know if you are referring to something else and I will be back.

    Regards

    Thread Starter HoneyTrek

    (@honeytrek)

    Thank you so much for taking the time to test it. Glad it at least works for you. But we have reports from other users who is does NOT work for. And my wife and I are two of those folks it does not work for. I made a screen recording showing you it not working on my computer. Have a watch and let me know what you think the issue might be.

    https://www.awesomescreenshot.com/video/12473073?key=221cd8942cbec12733fd7b8d865c9911

    Also, I noticed on yours it was not treating the image as clickable…and I would imagine nearly every single blog owner and user of a website would want to click that big juicy image to take them to that blog (just like the images lower on the page do click through to the related blog post). So if you could tell me how to make the featured image clickable as well, that would be great!

    Mike

    • This reply was modified 2 years, 4 months ago by HoneyTrek.

    Hi @honeytrek,

    Thanks for the recording,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards

    Thread Starter HoneyTrek

    (@honeytrek)

    Thanks so much for the suggestion. I did (before I posted this question) deactivate ALL plugins at once, and see if that fixed the problem, and it did NOT fix it…the same click issue exists. Can you ask someone if it’s possible to make that entire DIV clickable, as that will cover both the text and if people want to click on the image.

    Hi @honeytrek,

    Can you please contact us via the live chat support here: https://themegrill.com/. Do mention this conversation and our team will get back you.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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