Featured Images Broken (Thumbnails)

Could you post a link to one of the posts where you experience the issue, so I can have a look?

If you want your site URL to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/

This is the post with the issue: https://www.againstthecurrent.rocks/interviews/chrissy-costanza-talks-about-against-the-current/

And this is the page where the featured image is displayed: https://www.againstthecurrent.rocks/atc-resources/interviews/

I creative a custom post type for interviews, and set the publish date as the date of the interview so the one I added this morning with the issue is the second post showing under 2013.

This is the only post I have live now with this issue, but I did test it with home page posts with the default post type and found that to be an issue as well.

I can’t seem to be able to access your site right now. It seems to be down:
https://isup.me/https://www.againstthecurrent.rocks/
https://i.wpne.ws/cEqN

That would explain why Photon can’t download images from your site, and thus serves broken images right now.

Can you make sure your site is publicly accessible, and that you’re not restricting access to your site to specific IPs or visitors from specific countries?

Let me know if this helps.

Hmm

My site should be publicly accessible and not restricted to specific IP’s.

That being said, I just switched over from my AT&T Hotspot to Hughes Net Satellite Internet and all I can get is a error saying safari can not find the server.

That being said I guess its time to open a support ticket with Bluehost.

That being said I guess its time to open a support ticket with Bluehost.

Let me know what they find! If your site is brand new, it might just be that DNS changes are still propagating.

I’ll report back once I hear from them.

It’s new, but not that new. It’s been over 2 weeks since I registered the donate and updated the DNS and it was working.

There is definitely something wrong with your DNS records, though. You can take a look at this site to find out more:
https://www.whatsmydns.net/#A/www.againstthecurrent.rocks

Just got off the phone with Bluehost. Apparently they are having internal issues. I was the first to report it, and when he was looking into the support agent found an issue and put me on hold for 20 minutes to look into it.

When he came back he apologized about the issue, and said it is most definitely them and while I was on hold a lot more things started going down. They said they have notified the administrator and they should have the issue rectified within 30 minutes to an hour.

Still not entirely sure what the exact issue is, all they are saying is an internal issue. But they way the support agent explained it it sounded like a major internal issue thats going on now.

That’s good to know, thanks for the update!

Once they get this fixed, Photon should start working properly as it will be able to download images from your site. If you continue to experience issues, let me know.

Still not working, but DNS is slowly starting to propagate back around the world.

So, this issue turns out to be unrelated to the internal issues bluehost were having this morning. Though was an other internal issue where my account wasn’t syncing up with there database.

3 domain names that had auto renewed 2 to 3 weeks ago, which sent me a receipt via email and charged my credit card were not renewed in the system and were due to expire in 2 days. I also had never gotten a verification of contact information email and verification link for againstthecurrent.rocks which I registered on July 29th.

The whole issue was ICANN Suspended my domain name because it was not verified.