• Resolved sunnydsouza

    (@sunnydsouza)


    Hi,

    I have a website https://masticentral.com, wherein I post curated content on daily basis. I heavily use the jetpack publicize feature for auto-posting to facebook,twitter,google+ profile.

    The posts post fine to facebook (except one or two times when it encounters some fb scrapper issue, shouldnt be jetpack’s fault?). However, almost everytime, it fails to post with featured image to google+

    My google+ profile is https://plus.google.com/+Masticentral/posts You can check there, that no images are posted along with the post

    I have WordPress SEO (Yoast SEO) plugin and have enabled Social meta tags via the plugin (you suggest anythign else?)

    Another strange thing, I observe is, when I manually share the article from my website using shareaholic, it submits fine with the featured image,description etc… whats the issue with jetpack?

    https://www.ads-software.com/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I have WordPress SEO (Yoast SEO) plugin and have enabled Social meta tags via the plugin (you suggest anythign else?)

    That should be enough, as Google+ uses these Social Meta tags to build post previews. Using Google’s preview tool, everything seems to be properly set up with your site:
    https://www.google.com/webmasters/tools/richsnippets?q=http%3A%2F%2Fmasticentral.com%2Fentertainment%2Fstunt-rider-pulls-off-death-defying-stunts-on-rocky-cliffs-amazing-feat%2F

    The posts also look good when sharing your posts manually:
    https://i.wpne.ws/XuM4

    However, Publicized posts miss everything: a title, a description, and an image:
    https://i.wpne.ws/Xu36

    It’s as if there were no Open Graph Meta tags on your site when Google+ first crawled your post to build the post preview.
    Since WP SEO adds the tags as soon as you publish the post, I wonder if the problem could be caused by a caching plugin or service. Do you use a service that may serve a cached version of your posts to Google+? If so, could you try to deactivate this service and see if it helps?

    Let me know how it goes.

    Thread Starter sunnydsouza

    (@sunnydsouza)

    No, I havent activated any Caching plugin on my wordpress blog yet and hesitant to do so also. One thing, not sure of any significance, is that I usually post to my blog in bulk and keep my posts in pending status. Then I use the bulk edit option and publish a bunch (usually 25-30) posts at once…

    I have seen some initial random 2-3 posts posting properly to G+ but majority fails. I have seen quite an inverse reaction from facebook, wherein 2-3 posts fail to post properly. Even in such case, I use facebook scrapper (offical fb debug url) to check the existing scrape info and find it reports some missing tags, but if I click on ‘Fetch new scrape info’, all results are 100% fine and then I can manually share the same article….there were no edits made before and after.Same page, earlier fb failed to scrape the info properly but when you force it to fetch the info again, it fetches it properly.

    Is it to something with bulk edit?

    Could you please help me out by looking into this? I have hopes something should work this out.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Thanks for the extra details!

    I use facebook scrapper (offical fb debug url) to check the existing scrape info and find it reports some missing tags

    That confirms what I mentioned earlier:

    It’s as if there were no Open Graph Meta tags on your site when Google+ first crawled your post to build the post preview.

    Facebook doesn’t see the tags either, for some reason, but sees them when you ask the bot to crawl the post once again.

    Is it to something with bulk edit?

    It could indeed be related to Bulk Edit. Your site may fail to load the page altogether when Facebook and Google’s bots try to load and access so many pages at once.

    Could you try to publish a single post, and see how it goes?

    I have the same problem too. When my post shares with FB and Google+, on the initial posting, many times FB will post the image when Google+ does not. thelazygeeks.com has been having this issue randomly. This post, that posted earlier today

    https://thelazygeeks.com/disney-re-airing-star-wars-rebels-on-abc/

    Posted correctly on our FB on its initial scrap but did not on Google+. Yet the posts before and after that came up correctly. I made the post and hit ‘Schedule’ and never touched it again. On occasion, it will happen to both FB and Google+, but more often than not it mostly happens to Google+.

    When it does happen, it is the same as the person who initiated this post. Pictures do not appear. I use the debugger, scrap the url and its there. When I manually post on both, the image appears. I don’t want to have to keep repairing the posts that do not show up correctly.

    Thanks you.

    Thread Starter sunnydsouza

    (@sunnydsouza)

    Hi Shinzon30, thanks for confirming this. I strongly believe this is some bug in the plugin. I tried posting 4 posts together and yet the problem with publishing with featured image to G+ profile occurs in 1/4 posts.

    Posting individually, when you have 20+ draft posts should be a solution to the problem even if it works.

    I would humbly request the plugin author to go through the plugin code once to check if this can be fixed. i am sure there would others too who would have faced similar issues.

    Thanks!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    When my post shares with FB and Google+, on the initial posting, many times FB will post the image when Google+ does not. thelazygeeks.com has been having this issue randomly.

    I tried posting 4 posts together and yet the problem with publishing with featured image to G+ profile occurs in 1/4 posts.

    I’m afraid there is not much I can do to help there.

    When you share a post on Facebook or Google+, or when Jetpack Publicize publishes a post to your Facebook or Google+ page, both networks crawl the page and look for meta tags to build a post preview. Facebook only use Open Graph meta tags, while Google+ starts by looking for structured data as recommended on Schema.org, and then fallbacks to Open Graph Meta tags, and finally to Meta titles and descriptions.

    @sunnydsouza Your site uses WOrdPress SEO’s Open Graph Meta Tags, and the tags can be found in all your posts. Jetpack consequently has no control over the look of your posts on Facebook or Google+.
    The meta tags seem correct, and Facebook seems happy with them as you can see when entering one of your URLs in Facebook’s Debugger.

    @shinzon30 You do not use Jetpack’s Open Graph Meta tags on your site either. Instead, you’ve installed another Open Graph plugin, WordPress Facebook Open Graph protocol. Like for @sunnydsouza , Jetpack has no control over the look of your posts on Facebook or Google+.
    The tags generated by that plugin look correct, and Facebook’s debugger doesn’t return any errors.

    So both of your sites seem to include data to allow Social Networks to build post previews. Both WordPress SEO and WordPress Facebook Open Graph protocol seem to work properly.

    However, for some reason these 2 Social Networks can’t seem to see any data when they first crawl your post immediately after you publish. They do see data later on though, as you saw when sharing your posts manually or asking Facebook to crawl the post again.
    We also know that the problem is pretty much random; Facebook and Google+ see meta tags for some of your posts, but not for others.

    It seems to me that the problem could be caused by some performance issues on your sites. Facebook and Google+ are often the first ones to load your posts when you use Publicize, because they get to do so as soon as you’ve published, before your readers can access the page.
    If that first page load is too slow, Facebook and Google’s bots might give up and stop trying to look for meta tags after a little while.

    I’d consequently recommend that you look for solutions to improve the first page load speed on your site, either via caching plugins or via services like CloudFlare.

    If that doesn’t help, I’d recommend getting in touch with Google+ or Facebook; they might have other recommendations to help you get your site meta tags crawled by their bots.

    I hope this helps.

Viewing 6 replies - 1 through 6 (of 6 total)
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