• Hello OceanWP Support Team,
    After updating WordPress 5.2.5 to 5.3.1 today the blog posts Featured images no longer show on the Blog page.

    Here are the details of the WP installation:
    WordPress 5.3.1 running OceanWP 1.7.3
    Memory limit 512M
    PHP version 7.3.12
    All plugins are the latest version
    Ocean Extra 1.5.19

    I have checked in Firefox, Opera, Safari and Chrome.

    I hope you can help solve this issue so we can get our website back to normal.

    With thanks,
    Liz

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello @eagle_007,

    Just tried to replicate the issue on a WordPress 5.3.1 environment, and I was unable to.

    Would you be so kind and go to Appearance > Customize > Blog > Blog Entries and switch between the styles? Of course, set your own style back in the end.

    In addition, please clear website/cloud cache, if you are using any caching plugins.

    Let us know if this worked

    Thread Starter Eagle_007

    (@eagle_007)

    Hi Marko,
    Thanks for your response, much appreciated. I have tested many different Blog Entries combinations this morning but the Featured images are still not showing.

    I am not using any caching plugins in the site.

    It seems as though the links to the images have broken somehow.

    Any clues?

    Thread Starter Eagle_007

    (@eagle_007)

    Hello OceanWP Support Team,

    I deactivated all plugins one by one and found that Ocean Extra is causing the problem of Featured images not showing on the blog page after updating to WP 5.3.1.

    When Ocean Extra is deacitvated, the Featured images THUMBNAILS appear — but as these are not the full Featured image they look very blurry.

    See this in action on the staging site I created here.

    Can someone please look in to this and help us?

    Thank you.

    Thread Starter Eagle_007

    (@eagle_007)

    Hi again, Sorry the link does not give access to the page I wanted to show you.

    Thread Starter Eagle_007

    (@eagle_007)

    In case anyone is interested, I have restored our website to how it was last week before the update that caused functionality in the website to FAIL.

    I will do some testing on a clone of the website to isolate exactly what caused the problems.

    Hello @eagle_007,

    There are no issues with the Ocean Extra and the thumbnails (double checked on all our test sites now) , but could you please try it this way:
    1. Update Ocean Extra to its latest version 1.5.19
    2. Update OceanWP theme to its latest version 1.7.3
    3. Update WordPress to its latest version

    Are you using any image optimization plugins perhaps? Does the issue occur when you disable those (if any)?

    Thread Starter Eagle_007

    (@eagle_007)

    Hello Marko,
    Thank you for your reply of a few weeks ago.

    Today I have updated all plugins to the latest version, including:

      Elementor 2.8.1 to 2.8.5.
      Updated Ocean Extra 1.5.19 to 1.5.20.
      OceanWP 1.7.3 to 1.7.4.

    The site was not showing any problems after these updates.

    Then I updated WordPress 5.2.5 to 5.3.2. After that update some featured images were not showing on the blog page.

    So I deactivated all plugins one by one. After deactivating Ocean Extra 1.5.20 the missing featured images did show on the blog page … although their resolution is a bit fuzzy.

    Here are the results from Inspect Element tests:
    OCEAN EXTRA 1.5.20 ACTIVATED

    Meet Matthew
    <span class=”overlay”></span>

    OCEAN EXTRA 1.5.20 DEACTIVATED

    Meet Matthew
    <span class=”overlay”></span>

    This shows that the links to the featured images become UNKNOWN when Ocean Extra 1.5.20 is activated.

    I am not using any image optimization plugins. And no caching plugins either.

    Can you please help me resolve this problem?

    Thank you!

    Thread Starter Eagle_007

    (@eagle_007)

    OCEAN EXTRA 1.5.20 DEACTIVATED
    <a href="https://yadca.org/matthew-filippi-division-10-candidate/" class="thumbnail-link no-lightbox">
    <img width="150" height="150" src="https://yadca.org/wp-content/uploads/Matthew-Filippi-Div-10-candidate-150x150.jpg" class="attachment-thumbnail size-thumbnail wp-post-image" alt="Meet Matthew" itemprop="image">			
    <span class="overlay"></span>				
    </a>
    
    OCEAN EXTRA 1.5.20 ACTIVATED
    <a href="https://yadca.org/matthew-filippi-division-10-candidate/" class="thumbnail-link no-lightbox">
    <img src="" alt="Meet Matthew" width="0" height="600" itemprop="image">
    <span class="overlay"></span>
    </a>
    
Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Featured images not showing on Blog page after update to WP 5.3.1’ is closed to new replies.