Featured Product Image Stopped Displaying
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I’ve inherited a 3+ year old shop. The featured product images are no longer displaying (although the same images DO appear in the ‘related content’). Before I go through the disabling of plugins to troubleshoot or restore from backup, I wanted to ask if the error could have been caused by my deleting a user with the role of shop owner? My last backup is 5 days old and I hate to lose 5 days of user account changes and transaction data.
### WordPress Environment ###
Home URL: https://mytutor.com
Site URL: https://mytutor.com
WC Version: 3.1.1
Log Directory Writable: ?
WP Version: 4.9.5
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US### Server Environment ###
Server Info: Apache
PHP Version: 5.6.34
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.59.0
NSS/3.28.4SUHOSIN Installed: –
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 3.1.1
WC Database Prefix: wp_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?### Security ###
Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?### Active Plugins (32) ###
Page Speed Optimization: by Optimization.Team – 2.9.18
Akismet Anti-Spam: by Automattic – 4.0.3
Contact Form DB: by Michael Simpson – 2.10.29
Contact Form 7: by Takayuki Miyoshi – 5.0.1
Custom Login Logo: by Themeist
Harish Chouhan – 1.1.1Disable XML-RPC Pingback: by Samuel Aguilera – 1.1
Duplicate Post: by Enrico Battocchi – 3.2.1
Enhanced E-commerce for Woocommerce store: by Tatvic – 2.0.0
Envato WordPress Toolkit: by Envato – 1.7.3
EWWW Image Optimizer: by Shane Bishop – 4.1.1
Google Analytics Dashboard for WP (GADWP): by Alin Marcu – 5.3.2
Insert Headers and Footers: by WPBeginner – 1.4.2
Jetpack by WordPress.com: by Automattic – 6.0
WPBakery Visual Composer (Artbees Modified Version): by Michael M – WPBakery.com – 4.7
MailChimp Forms by MailMunch: by MailMunch – 3.1.0
MOJO Marketplace: by Mike Hansen – 0.7.2
MyTutor API Connector: by – 1.0
Slider Revolution: by ThemePunch – 5.2.5.1
Preloader: by Alobaidi – 1.0.9
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.14.5Advanced Order Export For WooCommerce: by AlgolPlus – 1.5.3
WooCommerce Authorize.Net AIM Gateway: by SkyVerge – 3.12.0 – 3.14.1 is available
WooCommerce Simplify Commerce Gateway: by Automattic – 1.0.2
WooCommerce UPS Shipping: by Automattic – 3.2.1 – 3.2.9 is available
WooCommerce: by Automattic – 3.1.1 – 3.3.5 is available
Wordfence Security: by Wordfence – 7.1.2
Yoast SEO: by Team Yoast – 7.2
WP GoToWebinar: by Martin Gibson – 12.5
WP Mail SMTP: by WPForms – 1.2.5
WP Security Audit Log: by WP White Security – 3.1.4
WP Staging: by WP-Staging – 2.2.4
WP User Avatar: by flippercode – 2.0.9### Settings ###
API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)### WC Pages ###
Shop base: #5678 – /shop/
Cart: #5679 – /cart/
Checkout: #5680 – /checkout/
My account: #5681 – /my-account/### Theme ###
Name: Jupiter Child
Version: – 0 is available
Author URL: https://tjkelly.com
Child Theme: ?
Parent Theme Name: Jupiter
Parent Theme Version: 4.4.1
Parent Theme Author URL: https://themeforest.net/user/artbees
WooCommerce Support: ?### Templates ###
Overrides: jupiter/woocommerce/archive-product.php
jupiter/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0
jupiter/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.1.0
jupiter/woocommerce/cart/mini-cart.php version 2.1.0 is out of date. The core version is 3.1.0
jupiter/woocommerce/cart/shipping-calculator.php
jupiter/woocommerce/checkout/cart-errors.php
jupiter/woocommerce/checkout/form-coupon.php
jupiter/woocommerce/checkout/review-order.php
jupiter/woocommerce/checkout/thankyou.php version 2.2.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/content-product_cat.php version 2.4.0 is out of date. The core version is 2.6.1
jupiter/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0
jupiter/woocommerce/content-widget-product.php version – is out of date. The core version is 2.5.0
jupiter/woocommerce/global/form-login.php
jupiter/woocommerce/loop/add-to-cart.php version 2.1.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/loop/no-products-found.php
jupiter/woocommerce/loop/orderby.php
jupiter/woocommerce/loop/pagination.php
jupiter/woocommerce/loop/price.php
jupiter/woocommerce/loop/rating.php version 2.1.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/loop/result-count.php version 2.0.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/loop/sale-flash.php
jupiter/woocommerce/myaccount/form-edit-account.php version 2.2.7 is out of date. The core version is 2.6.0
jupiter/woocommerce/myaccount/form-edit-address.php version 2.1.0 is out of date. The core version is 3.0.9
jupiter/woocommerce/myaccount/form-login.php version 2.2.6 is out of date. The core version is 2.6.0
jupiter/woocommerce/myaccount/form-lost-password.php version 2.3.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/myaccount/my-account.php version 2.0.0 is out of date. The core version is 2.6.0
jupiter/woocommerce/myaccount/my-address.php version 2.2.0 is out of date. The core version is 2.6.0
jupiter/woocommerce/notices/error.php
jupiter/woocommerce/notices/notice.php
jupiter/woocommerce/notices/success.php
jupiter/woocommerce/order/form-tracking.php
jupiter/woocommerce/order/order-details-item.php version 2.4.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/order/order-details.php version 2.4.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/add-to-cart/external.php
jupiter/woocommerce/single-product/add-to-cart/grouped.php version 2.1.7 is out of date. The core version is 3.0.7
jupiter/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/add-to-cart/variable.php version 2.4.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 3.1.0
jupiter/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 3.1.0
jupiter/woocommerce/single-product/rating.php version 2.3.2 is out of date. The core version is 3.1.0
jupiter/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.6.0
jupiter/woocommerce/single-product/sale-flash.php
jupiter/woocommerce/single-product/share.php
jupiter/woocommerce/single-product/short-description.php
jupiter/woocommerce/single-product/tabs/additional-information.php version 2.0.0 is out of date. The core version is 3.0.0
jupiter/woocommerce/single-product/tabs/description.php
jupiter/woocommerce/single-product/tabs/tabs.php
jupiter/woocommerce/single-product/title.php
jupiter/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0Outdated Templates: ?Learn how to update
### Authorize.Net AIM ###
Environment: Production
Debug Mode: OffThe page I need help with: [log in to see the link]
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