Featured product not enabled/disabled from all products dashboard.

  • Resolved suyog3p

    (@suyog3p)


    1 month, 2 weeks ago

    We’re having issues adding and removing items to the featured section on the website. Usually I would click on these stars next to the items in the “products” tab of the back end, and it would either add or remove an item to the featured category. Now, whenever I click these stars, the page refreshes but nothing actually changes – the star remains either unfilled if it was previously unfilled, or filled if it was previously filled.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @suyog3p,

    Thank you for reaching out.

    I understand you’re having trouble with adding and removing items to the featured section on your store. I’ll be happy to help.

    As a first step, please ensure you’re using the latest version of WooCommerce and all other plugins in your store. Updates often include bug fixes that could resolve your issue. Once that is done, you can clear your browser cache or alternatively try the same steps from a different browser to see if this issue persists.

    If you’re still experiencing issues after trying these steps, please let us know so we can further assist you.

    Hello!

    We are having exactly the same problem in our webshop, will this be fixed soon?

    Thank you!

    • This reply was modified 1 month, 2 weeks ago by fiiphdan.
    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @fiiphdan,

    Sorry to hear that you are experiencing the same issue. However, to align with?forum best practices, please create a new topic so that we can address your issue(s) separately.
    You can create a new thread here:?https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0
    Thanks for understanding!

    Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi @suyog3p, it’s been a while since we’ve heard back from you. Are you still experiencing this issue, or have you managed to solve it?

    I tried to recreate the issue on a few sandbox sites, and searched the WooCommerce GitHub issues board for something recent and similar, but came up empty in both cases.

    If you can still reproduce the issue, could you test it with only WooCommerce and a standard theme like Storefront Theme active, and then share the steps here for how to recreate it? That way, we can dig into it further. Please also share a copy of your System Status Report with us.

Viewing 4 replies - 1 through 4 (of 4 total)
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